Director of Governance, Risk and Compliance Program Management

Position Title: Director Governance Risk and Compliance (GRC) Program Management
Location: Dallas TX (Hybrid)

Your role

The Director of Governance Risk and Compliance (GRC) Program Management is responsible for the design operation and continuous maturity of the companys enterprise compliance governance framework. This role enables effective oversight across all compliance programs by establishing consistent governance structures integrated reporting and scalable processes supported by ServiceNow IRM.

Acting as a central orchestration function this role partners closely with compliance program owners Enterprise Risk Internal Audit Information Security Privacy HR Legal and business leaders to ensure compliance programs operate in a coherent transparent and audit-ready manner. The Director also serves as the business owner for ServiceNow GRC as it relates to compliance governance and reporting.

What youll do

Enterprise Compliance Governance

• Design and continuously enhance the enterprise compliance governance framework (charters operating models roles escalation pathways)
• Align compliance governance with enterprise risk audit and security frameworks
• Own governance standards documentation and lifecycle management

Compliance Program Enablement

• Partner with compliance program owners (Privacy Trade & Sanctions InfoSec etc.) to operationalize governance expectations
• Standardize how risks controls issues and remediation activities are defined measured and reported
• Provide hands-on guidance for ServiceNow GRC risk assessments issue management and evidence tracking

ServiceNow GRC (IRM) Ownership

• Serve as the business and governance owner of ServiceNow IRM
• Define taxonomies workflows reporting structures and governance data standards
• Partner with IT to manage enhancements integrations roadmap priorities and platform improvements
• Drive adoption through training documentation and stakeholder enablement

Annual Compliance Training & Attestations

• Lead governance and execution of annual compliance training and attestation programs
• Partner with HR Legal Compliance and Learning teams to define regulatory and policy requirements
• Oversee deployment and reporting via enterprise systems (LRN ServiceNow LMS integrations)
• Ensure audit-ready evidence timely completion tracking and escalation of non-compliance
• Establish and monitor key metrics (completion rates exceptions escalations)

Governance Committee & Executive Reporting

• Deliver integrated compliance and risk reporting for governance committees
• Translate complex GRC data into executive-ready insights
• Track actions and follow-through to support governance effectiveness

Stakeholder Engagement & Change Management

• Lead communications and change initiatives tied to governance processes and tooling
• Advise senior leaders on governance maturity and risk visibility
• Drive alignment across global cross-functional teams without direct authority

What youll need

• 10 years of experience in governance risk compliance internal audit or related disciplines within a global matrixed organization
• Strong functional knowledge of ServiceNow IRM modules including Risk Management Policy & Compliance Issues Management Audit Management and Reporting
• Experience operating or managing enterprise GRC frameworks and supporting executive governance committees
• Ability to translate governance and reporting requirements into clear functional specifications for IT and platform teams
• Solid understanding of enterprise GRC data models taxonomies and control frameworks
• Demonstrated ability to influence cross-functional stakeholders without direct authority
• Strong analytical skills with the ability to convert data into executive-ready insights
• Highly organized process-driven and detail-oriented while maintaining an enterprise-wide strategic perspective
• Excellent written and verbal communication skills in a complex matrixed environment
• Bachelors degree in Business Risk Management Information Systems Legal or related field; advanced degree preferred

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.

To learn more about Digital Realty please visit or follow us on LinkedIn and Twitter.

A bit about our Legal team

Our Legal team works in a highly complex global business sector with a diverse range of local regional and international organizations. From ensuring compliance in different jurisdictions to supporting business teams with customer and supplier contracts were involved in a variety of projects. Working in a dynamic commercial environment we collaborate with colleagues across different departments and always have a new challenge waiting for us.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today take charge of your career and grow your talents with us.

Health and Safety

Safety isnt just a priority here at Digital; its critical to everything we do. Safeguarding lives protecting assets and securing data arent just ideals - theyre essential pillars of our commitment to excellence for our people our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package excellent benefits and an environment that recognizes and rewards your to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values.

The Compliance Analyst is responsible for maintaining and monitoring compliance programs to ensure they meet global standards and regulatory requirements. They coordinate audit preparations and facilitate alignment with data center standards working closely with cross-functional teams to ensure procedures and controls are consistently applied. The analyst manages program communications schedules and supports the implementation of governance risk and compliance frameworks especially through platforms like ServiceNow. They play a critical role in identifying gaps recommending improvements and ensuring that compliance objectives are met across all regions. Additionally the analyst supports third-party assessments and helps drive continuous improvement in compliance processes.

10-15 Years of experience in compliance or project management roles Previous experience in international organizations Experience with third-party assessments preferred Fluent in English (written and oral); additional languages are an advantage Regulatory and standards knowledge Project management Attention to detail Proficiency in ServiceNow or similar GRC platforms Excellent communication and interpersonal skills Problem-solving attitude Ability to work cross-functionally