Workplace Host

Our Values

• Go Beyond

• Do Whats Right

• Keep It Simple

• Win Together

Our Objective

Creating friction-free workplaces around the world that our colleagues are proud of.

Role Overview

The Workplace Host plays a key role in delivering a polished high-trust workplace experience across our London offices. This role blends front-of-house excellence operational awareness and workplace coordination to ensure every colleague and visitor experiences a professional welcoming and well-run environment.

Front of House Responsibilities

• Deliver a boutique first-class lounge level experience to colleagues and visitors at all times

• Provide a warm confident and professional welcome acting as a visible ambassador for Entain

• Manage new starter arrivals ensuring access passes desk bookings and day-one readiness

• Operate the office switchboard triaging and redirecting calls appropriately

• Maintain strong security awareness including visitor management access control and emergency procedures

• Support desk booking activity within Condeco including changes and colleague guidance

• Act as a subject matter expert on meeting rooms pods and collaboration spaces

• Prepare and reset meeting rooms throughout the day to a high standard

• Maintain a calm solutions-focused approach during busy periods or unexpected requests

Workplace Operations & Back of House

• Support postroom operations including digital mail franking machines and courier coordination

• Carry out regular stock checks across kitchens stationery areas printers and meeting spaces

• Work with the team to ensure supplies are replenished proactively maintaining workplace standards

• Conduct regular office walk-throughs to identify safety risks faults or housekeeping issues

• Remain visible and approachable to colleagues needing support

• Oversee contractors on site maintaining awareness of works being carried out and associated RAMS

Administration & Systems

• Support purchase orders invoicing processes and supplier coordination

• Use CAFM platforms including Concerto ServiceNow and Infraspeak to log and track workplace activity

• Maintain accurate records to support reporting audits and operational transparency

• Assist with internal communications via Viva Engage including workplace updates and events

Team & Collaboration

• Travel between our main London offices as required with occasional visits to other UK talent hubs

• Support workplace events activations and engagement initiatives

• Assist EAs and PAs with on-site coordination including meeting adjustments and executive visits

• Provide remote support to other Entain workplaces when needed

• Build strong relationships across Workplace Security IT and wider business teams

Qualifications :

• Must have excellent written and verbal communication skills
• IOSH qualification or equivalent preferred
• Previous experience in large corporate environment preferred
• Must be able to present to stakeholders at all levels
• Proficient in Microsoft Office 365 suite
• You will be shown how to use a number of our own systems including but not limited to Verkada Janus Concerto Condeco ServiceNow and Oracle. Any existing experience with these products will be an advantage.
• As a representative of the team in a customer facing role we would ask that you adopt a smart casual style thats practical for the role being carried out

Additional Information :

At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning.

Depending on your role and location you can expect to receive benefits like

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support and so much more.

And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.

At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future - for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally.

Remote Work :

No

Employment Type :

Full-time