Laboratory Relations Specialist Environment Testing

Position Summary: 

The Laboratory Relations Specialist manages communication between assigned technical groups and project management staff. This is an on-site position that requires strong communication and computer skills. 

Essential Duties and Responsibilities:

•  Technical Communication
  • Reviews emails from project management team and works with lab staff to respond
• Job Tracking
  • Reviews shipping status and due dates for incoming ICO jobs. Work with ICO Project Management to address as needed.
  • Reviews production summary for assigned departments daily and provides status updates to ICO Project Management
  • Assists management with identifying issues early and addressing them
  • Records upcoming projects in department tracking spreadsheet.
  • Runs Excel reporting 
• Other
  • Assists with any other tasks as assigned
  • Demonstrates and promotes the company vision
  • Regular attendance and punctuality
  • Attend meetings within the laboratory
  • Cross-training and/or assisting other departments
  • Additional duties as assigned 

Role is M-F 8am-5pm 

Qualifications :

Basic Minimum Qualifications:

• High School diploma 
• Previous customer service experience
• Proficiency with computers
• Authorization to work in the United States without restriction or sponsorship 

Ideal Candidates will have: 

• Experience or education in Biology Chemistry or related field 
• Strong attention to detail
• 1-3 years of customer service experience 
• Proficiency with Microsoft Word Outlook Excel etc.
• Professional communication skills 

Additional Information :

Pay rate: $20-22/hour 

Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes the actual base salary may vary based upon but not limited to relevant experience and skill set base salary of internal peers business sector and geographic location.

As a Eurofins employee you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage life and disability insurance 401(k) with company match paid holidays paid time off and dental and vision options.

*The benefits package offered will vary based on the employees full-time or part-time regular status.

We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! At Eurofins we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in Testing for Life our mission to contribute to a healthier and safer world and our core values we are building a strong foundation for Environmental Social and Governance (ESG) initiatives. Eurofins commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the sameserving as a true ESG Enabler.

Find out more in our career page: Eurofins network of companies is the global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and Eurofins Scientific  agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics advanced material sciences and in the support of clinical studies as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years Eurofins has grown from one laboratory in Nantes France to 61000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.

In 2025 Eurofins generated total revenues of EUR 7.296 billion and has been among the best performing stocks in Europe over the past 20 years.

All your information will be kept confidential according to EEO guidelines.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Full-time