ICT Audio Visual Officer (Alice Springs)

Position Details

• Fixed Term position available until 31/12/2026 Full Time

• Higher Education Officer Level 5 $82657 - $91222 p.a.

• Location: Alice Springs / Arrernte

• View Position Description

Flinders Rural and Remote Health NT

At Flinders Rural and Remote Health NT our aim is to be a hub for innovative health research education and workforce development across the Northern Territory. We engage with students community and stakeholders to provide critical programs such as the Northern Territory Medical Program Paramedicine Rural Clinical School and the University Department of Rural Health.

Our postgraduate education pathways (Remote Health Practice program) provides workforce development through Indigenous health and clinical skills training and we have a community driven research program led by researchers committed to improving health outcomes. We work alongside Poche SANT focussing on Indigenous leadership capacity development and developing the Indigenous health workforce. All activities are driven by our values which focus on the long-term and short-term needs of the NT community.

About the Role

This exciting ICT Audio Visual Officer opportunity will work to support and deliver Information Communication Technology (ICT) related services to an allocated portfolio in Rural and Remote Health (RRH). You will be supported to work collaboratively and closely with the Flinders Information and Digital Services (IDS) and as a member of the ICT team to support the objectives of Rural and Remote Health (RRH) on a range of staff and student support matters. A snapshot of the core responsibilities of the position are listed below:

• Providing advice user support and training to rural and remote staff students and external clients on the use of the Universitys information and digital technology systems as required.

• Providing technical support for teaching and learning activities including video conferencing for university courses as well as assistance with video recording and editing.

• Setting up maintaining and securing audio-visual equipment end-user devices and other IT equipment.

• Providing Level 2 helpdesk support maintaining asset registers databases scripts and related documentation including creating and updating wiki articles for user reference.

This position makes a significant contribution to the Universitys strategic plan to changing 10 million lives Every One Matters by 2035 by directly aligning to our value of Innovation. By supporting staff and students daily the ICT Audio Visual Officer is committed to imagining better ways and making them happen. Collaboration and curiosity are central to this role and drive us to create solutions that have real impact.

About You

You are an emerging ICT professional who is passionate about supporting both staff and students on a range of ICT matters. You enjoy the diversity of working in a university environment which enables you to showcase your strong interpersonal skills with different stakeholders. You will also be able to demonstrate the following:

• A Diploma in Information and Communications Technology or a related field combined with at least two years relevant work experience; or an equivalent combination of education and/or training and/or hands-on experience in current ICT practices and technologies.

• Demonstrated general experience and knowledge with supporting clients through AV/ICT helpdesk services troubleshooting and maintenance of AV/ICT facilities operating in window domain environments and cloud-based solutions and general knowledge of mobile devices networking & cyber security.

• Demonstrated ability to analyse issues problem-solve effectively identify priorities and exercise informed judgement whilst working independently and under pressure often remotely via telephone and remote desktop tools.

• Demonstrated understanding of applicable Work Health and Safety requirements and ability to lift and move heavy equipment in accordance with WH&S Manual Handling Guidelines.

Life at Flinders

Were transforming and investing in people and facilities to create contemporary stimulating and satisfying learning and work environments that reflect our core values of excellence innovation courage and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university and amongst the top 1% in the world.

Reaching beyond the limits of buildings borders and backgrounds ours is an inclusive culture that believes absolutely in equality and opportunity for all. We dont just accommodate differences; we embrace and celebrate them. Sowhy work at Flinders

• 17% Superannuation salary packaging options

• Flexible working arrangements

• Wide range of professional development activities and services

• We embrace diversity and promote equity and inclusion for all students and staff

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education research employment and wellbeing and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

• Please see here for our Reconciliation Action Plan

• Please see here for our Indigenous Workforce Strategy

Prescribed Conditions for Employment

• A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required by Flinders University before the successful applicant can commence in this position. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations in line with the Flinders UniversityCOVID-19 Vaccination Policy

• Northern Territory Government legislation (the Care and Protection of Children Act 2007) now requires all individuals in child related employment or whose duties involve or are likely to involve contact with a child to hold a valid Working with Children Clearance (Ochre Card). This position involves child related work and is assessed as requiring a Working with Children Clearance/Ochre Card.

How to Apply and Information

• You are required to submit a CV along with a cover letter as a separate document telling us a little about yourself and why you feel you are suited to this role.

• For more information regarding this position please contact Sam Sra.

Certification

Applications to be submitted before 10.00pm:

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages ethnicities abilities sexual orientations and gender identities.

Flinders. Fearless.