We are seeking a Receptionist/Administrator to work at Nayland Surgery part of Creffield Medical Group. You will work30-37 hours per week between the hours of 8am 6.30pm Monday Friday - the hours will be worked over 4 days.
The main responsibilities of the role include:
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies signposting to the appropriate staff member as appropriate.
- Accepting issuing and handing out prescriptions letters completed forms specimen bottles etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records photocopying filing and scanning.
- General administration.
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience offers excellent communication skills and has the following attributes:
- Ability to work in a polite confidential and discreet manner respecting patients and colleagues at all times.
- Experience of working with the general public being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills with a high level of accuracy and attention to detail.
- Full training will be given but experience in the NHS or general practice is desirable.
Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.All applicants should ensure that they live within reasonable commuting distance.
Nayland Surgery is part of Creffield Medical Group which was formed in June 2017.
Colchester is a historic vibrant town with quick road and rail links to London Liverpool Street. It houses one of Europes finest zoos a Norman Castle beautifully maintained parks an active theatre scene and new modern art gallery. The local grammar schools are amongst the best in the country and the local area is surrounded by beautiful countryside including Constable country in nearby Dedham. Mersea Island Wivenhoe and Brightlingsea offer excellent oysters beaches and sailing within a short drive.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Required Experience:
Unclear Seniority
We are seeking a Receptionist/Administrator to work at Nayland Surgery part of Creffield Medical Group. You will work30-37 hours per week between the hours of 8am 6.30pm Monday Friday - the hours will be worked over 4 days.The main responsibilities of the role include:Greeting and directing all pa...
We are seeking a Receptionist/Administrator to work at Nayland Surgery part of Creffield Medical Group. You will work30-37 hours per week between the hours of 8am 6.30pm Monday Friday - the hours will be worked over 4 days.
The main responsibilities of the role include:
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies signposting to the appropriate staff member as appropriate.
- Accepting issuing and handing out prescriptions letters completed forms specimen bottles etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records photocopying filing and scanning.
- General administration.
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience offers excellent communication skills and has the following attributes:
- Ability to work in a polite confidential and discreet manner respecting patients and colleagues at all times.
- Experience of working with the general public being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills with a high level of accuracy and attention to detail.
- Full training will be given but experience in the NHS or general practice is desirable.
Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.All applicants should ensure that they live within reasonable commuting distance.
Nayland Surgery is part of Creffield Medical Group which was formed in June 2017.
Colchester is a historic vibrant town with quick road and rail links to London Liverpool Street. It houses one of Europes finest zoos a Norman Castle beautifully maintained parks an active theatre scene and new modern art gallery. The local grammar schools are amongst the best in the country and the local area is surrounded by beautiful countryside including Constable country in nearby Dedham. Mersea Island Wivenhoe and Brightlingsea offer excellent oysters beaches and sailing within a short drive.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Required Experience:
Unclear Seniority
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