Volunteer ReceptionistAdministrator

East Sussex - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

As our Volunteer Administrator / Receptionist you will play a vital role in ensuring the smooth day-to-day running of our Haringey service. Acting as the first point of contact for clients professionals and visitors you will help create a welcoming safe and supportive environment for everyone who walks through our doors or contacts us by phone or email.

You will manage the reception area greet visitors handle incoming calls and respond to general enquiries in a professional and compassionate manner. A key part of the role will involve taking and processing referrals ensuring accurate information is recorded and directing enquiries to the appropriate team members.

Alongside front-of-house duties you will provide essential administrative support to the wider team. This may include:

Maintaining accurate records and updating internal systems
Supporting appointment scheduling and diary management
Printing scanning and filing documentation

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together weve created one of the largest mental health and social support charities in England.

Every year we support around 125000 people through nearly 200 services and its all made possible by our 3500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer healthier more independent lives Join our team at Waythrough and support people facing challenges around mental health substance use housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work youll enjoy:

Discounts from various schemes
Training and personal development
A chance to make a real difference in peoples lives
Free induction and role-specific training
Support from experienced staff and regular supervision
Opportunities to meet new people and develop your confidence
Reimbursement for travel and agreed expenses
Valuable experience that can support your personal or career development

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome and adjustments can be made to enable fair participation.

If you need adjustments or support to apply please email our recruitment team:

How to apply

If youre viewing this advert on an external platform such as Indeed please click Apply via company website to view the full job description and submit your application.

Please note that while this role has a stated closing date we reserve the right to close the advert early should we receive a high number of applications.

Closing date:

Required Experience:

Unclear Seniority