Student Casual – Facilities Assistant – Library Services – Grade 2 – 905872

Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years andweare equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond support them to succeed and celebrate their success.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas innovation and warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we areand how we work.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus including main bus routes and a train station on campus we have a state-of-the-art sports centre with pool shopsplaces to eat and drinkour own art gallery museum and botanical gardens.

Find out more about thebenefits of working for theUniversityof Birmingham

Role Summary

Job summary You will provide a mixture of operational and administrative services to help ensure the Murray Learning Centre accommodation and reception remains suitable for core activities (e.g. teaching research administrative support services health and safety environmental awareness and events management). In order to flexibly use resource you may be given the opportunity to work in different areas of the department or wider University.

Organisation chart

Main Duties

• Provide front-of-house reception support including handling general queries documenting lost property records arranging for periodic lost property collection by Security documenting regular headcounts of building users and conducting routine safety patrols and checks throughout the building (verifying the security of windows and doors and ensuring maglocks/swipe access systems are functioning correctly).

• Assist with reporting repair requests including the daily monitoring of a Facilities Helpdesk checking the urgency of each request and reporting to the relevant department for action. This will involve providing additional information and support to colleagues and contractors once a repair has been authorised.

• To maintain and reset the furniture in teaching rooms to match the published layout.

• Check the fabric AV and IT of all our teaching and meeting spaces to the frequency standard of the currently agreed Service Level Agreement Page 2 of 3

• Receive and deal with requests for changes (e.g. shelving noticeboards) liaising with building users Estates and other key service providers raising orders and checking invoices as appropriate.

• Issuing planned schedule of works from Estates to internal customers or arranging day to day maintenance activity to be carried out in liaison with Estates as required.

• Carry out regular fire safety checks including ensuring firefighting equipment is present and undisturbed and inspecting alarm and fire panel systems for faults reporting any irregularities promptly and appropriately.

• As directed take on health and safety roles to assist the team such as acting as a first aider or undertaking legionella flushing and keeping health and safety records (e.g. generic emergency evacuation plans).

• If required carry out Housekeeping tasks such as kitchen cleaning topping up sanitiser units emptying bins laying out meeting rooms providing and clearing away catering items low level cleaning carrying out sustainability tasks such as reviewing lights left on turning off items which use electricity clearing away waste into the correct recycling bins.

• Log and report any health and safety issues incidents or thefts to the Line Manager and University Security.

• Report and respond appropriately to suspicious behaviour; check ID of unfamiliar individuals and take appropriate action.

• Complete and hand over daily reports noting any building issues incidents or actions taken.

• Monitor building printers loading paper resolving jams and logging faults where required.

• Manage the Facilities Team stores maintaining an inventory of items and restocking as necessary.

• Assist other teams in LRAT for instance in delivering equipment to site or by steadying step ladders.

• Assist the line manager in the audit and issue of keys for all buildings.

• Arrange collection of small-scale confidential shredding through Portering and Environmental Services if required in your area.

• Assist the Facilities Manager with projects and other reasonable requirements.

• Treats everyone with dignity and respect supporting equality and valuing diversity.

• Any other duties that may be reasonably expected by your manager.

Person Specification

• GCSE English and Mathematics or equivalent level 1 qualifications.

• Good organisational skills and a proactive approach to tasks.

• Able to work under pressure and to deadlines.

• Ability to work as a member of a team.

• Ability to make decisions within constraints of the role.

• Good communication skills both written and verbal with a customer-focused attitude.

• Experience in the use of software packages (e.g. Word Excel Outlook Teams and ideally PowerPoint and Access) demonstrating the ability to learn in-house applications.

• Ability to move equipment with the use of a trolley where appropriate.

• Positive flexible enthusiastic and pleasant manner.

• Basic knowledge of Health and Safety Legislation.

• Ability to learn and understand how diversity considerations affect own area (eg dietary requirements/dress code).

• The post holder may occasionally be required to work early mornings evenings and weekends for which overtime or time off in lieu will be granted.

For any informal queries please contact Matty Sutton ()

The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT PGR or PhD student) you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence.

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work checks will need to be completed prior to work commencing.

Regarding the use of AI in applications we review hundreds of applications and shortlist candidates based on their unique perspective motivations and potential.Cover letters generated through or edited by AI tools (e.g. ChatGPT or CoPilot) are easy to identify. They produce generic answers and will not score highly enough to progress. You may use AI tools for research but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process.

Due to the high volume of applications we receive were unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you havent heard back within six weeks of the closing date please assume your application has been unsuccessful.