Benefits Assistant

We are working closely alongside a local authority in Epsom and Ewell to assist with the appointment of a Benefits Assistant on a 1.5-month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 13.46 - 17.42 per hour

Hours per week : 25

Summary:

As a Benefits Assistant you will play a foundational role in the smooth operation of the Housing Benefit service. You will be responsible for providing high-quality administrative support ensuring that all incoming and outgoing documentation is processed accurately and will act as a key point of contact for customer communications and a vital link in the document management lifecycle. As a member of the Epsom and Ewell team you will contribute to the Councils corporate vision and high-performing culture maintaining a professional and organized environment that supports both your colleagues and the local community.

Responsibilities:

• Prepare and scan all incoming post importing documents into the document management system (DMS).
• Categorize documents and emails on the DMS ensuring correct correspondence types and workflow actions are assigned for specialist staff.
• Manage the daily dispatch of outgoing post (not handled by external printers) including the secure handling of valuable items in coordination with the Revenues Assistant.
• Ensure the team is fully equipped by monitoring and ordering stationery leaflets and forms and keeping printers/photocopiers stocked with consumables.

Essentials:

• Proven experience in scanning and indexing documents within a formal document management system.
• Competent knowledge of MS Office products specifically Word and Excel.
• A satisfactory BPSS (Baseline Personnel Security Standard) check is required for this post.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an Basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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