SAP BASIS Digital Customer Engagement Manager
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.
We are currently searching for a SAP BASIS Digital Customer Engagement Manager:
Responsibilities:
- Advise customers on technical architecture and landscape issues.
- Support de-escalation of critical customer situations collaborating with relevant technical teams.
- Participate in customer release and maintenance activities.
- Provide ongoing technical support and continuous knowledge transfer.
- Review account status and manage transitions as volume or complexity increases.
Requirements:
- Minimum 5 years of hands-on SAP Basis experience.
- Proven experience in SAP Brownfield migrations and OS/DB upgrades.
- 2 years of cloud knowledge (solution management consulting or delivery).
- Direct experience with S/4 HANA Applications and HANA databases.
- Experience with Hyperscalers (AWS Azure or GCP).
- Strong understanding of Technical Managed Services and ITSM processes.
- Excellent stakeholder management presentation and communication skills.
Desired:
- Experience integrating SaaS products (Ariba Salesforce C4S) with SAP landscapes.
- Experience migrating from on-premise to cloud environments.
Languages
- Advanced Oral English.
- Native Spanish.
Note:
- Fully remote.
If you meet these qualifications and are pursuing new challenges Start your application to join an award-winning employer. Explore all our job openings Sequoia Careers Page: Requirements: Requirements:
SAP Basis S/4 HANA Brownfield Migration Hyperscaler AWS Azure GCP ITSM Customer Engagement OS/DB Migration Technical Architecture.
Key Skills
- GRC
- OS
- Windows
- Database
- ABAP
- CRM
- Linux
- Sap Bw
- ERP
- Java
- Backup
- ECC
- Setup
- BI
- Product Systems
