Ops Program Manager I German, Seller Flex
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At 3P Heavy Bulky we are constantly innovating to deliver the best possible Customer Experience to the customers buying Heavy Bulky products such as fridges sofas and large screen TVs. The SellerFlex program enables Marketplace Selling Partners to offer Retail like high-quality experience whilst Amazon HB carrier manages end to end transportation. As we scale up this business we want to create Operations structure to ensure that Selling Partners are well supported to meet Amazon standards so we deliver best in class delivery experience to our the Operations Manager role you will work to resolve both short-term operations issues as well as contribute to the long-term vision of the Program in 2026 and beyond.
Key job responsibilities
You will:
-Support significant YoY growth we are expecting from this business.
-Become an expert on SellerFlex operations and drive continuous improvement in performance while the business continues its rapid growth. Develop and document SellerFlex operations processes.
-Support internal partners including sales and transportation in resolving complex SP issues and escalations.
-Monitor operational performance of selling partners and provide coaching/training on operational best practice
-Report on daily weekly monthly operational KPIs and projects to senior leadership
-Work with internal business intelligence teams to build the tools we need to monitor Program Customer Experience and Delivery Performance
- 2 years of program or project management experience
- 3 years of Computerized Maintenance Management System program experience
- 3 years of maintenance planner/scheduler in industrial maintenance manufacturing or distribution industries experience
- 3 years of advanced Microsoft Word and Excel experience
- Bachelors degree in relevant field or 2 years of Amazon RME (BB/3P) full time experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation operation and maintenance
- Experience working in an analytical environment with cross-functional teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
You will:
-Support significant YoY growth we are expecting from this business.
-Become an expert on SellerFlex operations and drive continuous improvement in performance while the business continues its rapid growth. Develop and document SellerFlex operations processes.
-Support internal partners including sales and transportation in resolving complex SP issues and escalations.
-Monitor operational performance of selling partners and provide coaching/training on operational best practice
-Report on daily weekly monthly operational KPIs and projects to senior leadership
-Work with internal business intelligence teams to build the tools we need to monitor Program Customer Experience and Delivery Performance
- 2 years of program or project management experience
- 3 years of Computerized Maintenance Management System program experience
- 3 years of maintenance planner/scheduler in industrial maintenance manufacturing or distribution industries experience
- 3 years of advanced Microsoft Word and Excel experience
- Bachelors degree in relevant field or 2 years of Amazon RME (BB/3P) full time experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation operation and maintenance
- Experience working in an analytical environment with cross-functional teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
About Company
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