We currently have anopportunity for a Cleaning Manager (Cleaning SME) to join ourGovernment and Integrated Facilities Management playa key role in strengthening the quality consistency and performance of our cleaning operations across diverse highprofile environments. Reporting to the Contract Director Soft FM Services youll help deliver highquality outcomes that support our essential services.
What Youll Do
This role offers a broad scope with key responsibilities including:
Provide technical leadership and governance across all cleaning services ensuring compliance with WHS environmental and chemical management standards.
Oversee cleaning team capability including competency training inductions and ongoing operational support.
Lead quality assurance through audits performance monitoring corrective actions and continuous improvement initiatives.
Support the mobilisation and transition of sites including validation of scopes rosters equipment chemicals and readiness for Day1 operations.
Drive innovation and best practice by standardising cleaning methodologies enhancing efficiency and uplifting presentation standards.
What Youll Bring
Proven experience managing or governing cleaning services within large multisite customerfacing environments such as retail commercial or mixeduse facilities.
Strong understanding of cleaning standards periodic works floorcare systems and the operational needs of hightraffic public spaces.
Excellent stakeholder engagement skills with the ability to advise influence and build trusted operational relationships.
A calm solutionsfocused approach with strong attention to detail and a commitment to highquality service delivery.
Relevant cleaning operations infection control or WHS qualifications (e.g. Certificate IV in Cleaning Operations).
More than anything youll bring a strong work ethic a positive attitude and a commitment to delivering high-quality outcomes for our clients.
Why Downer
At Downer we plan create and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships we manage critical infrastructure that keeps communities thriving.
What It Means to Belong at Downer
Were proud of our high-performance culture and commitment to diversity offering:
Training and development to support and diversify your career.
With 30% of vacancies filled internally youll findreal opportunities to advance your career.
: healthcare discounts great savings on retail purchases car purchases and much more.
Employee Assistance Program: professional support for you and your family when you need it most.
You want your work to matter and so do we. With over 26000 people across Australia New Zealand and the Pacific our team is made up of individuals with unique perspectives backgrounds and ideas.
We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.
Were committed to building a team that reflects the diverse communities we serve and we welcome people of all ages genders sexual orientations cultures abilities and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry including women Aboriginal and Torres Strait Islander Peoples Māori and Pasifika Peoples veterans people with disability and neurodivergent individuals. Even if your experience doesnt align perfectly with this role wed still like to hear from you. If it feels like the right fit apply - potential counts and so do you.
As a WORK180 Endorsed Employer we support flexibility that works for your life inclusive leadership that values your voice and equitable access to opportunity so you can do your best work and bring your whole self to it.
If you need support or adjustments through the recruitment process just let us know were here to help you put your best foot forward.
Required Experience:
Manager