Assistant Director of Administrative Services

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About the Assistant Director of Administrative Services position:

The Assistant Director of Administrative Services position is a part of our Transportation Services Department within the Division of Facilities Planning and Management (FP&M). We serve a variety of customers with a diverse range of parking and transportation needs. Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community.

The Assistant Director of Administrative Services position is responsible for optimizing the use of campus parking and transportation resources while supporting a diverse customer base that includes faculty staff students patients and visitors. This role provides leadership for core administrative and customer-facing functions that support a customer-focused data-driven and fiscally responsible parking and transportation system.

Primary duties include:

• Providing strategic and operational recommendations informed by revenue modeling occupancy analysis and optimization of limited parking resources
• Developing and advancing policy recommendations that guide campus parking and transportation systems
• Serving as a primary liaison with key campus and community partners including UW Athletics the Chancellors Office and the Wisconsin Foundation and Alumni Association
• Collaborating across campus to balance competing stakeholder priorities and support coordinated effective parking operations
• Directing the permit allocation process that determines parking availability for permit holders visitors and event attendees
• Leading the daily functions of the Business & Finance Customer Service Marketing & Communications Special Events and Appeals areas with responsibility for service delivery process improvement and operational consistency across these functions
• Direct supervisory responsibility for 5 managers and administrative specialists with teams including 25 full-time staff and up to 40 temporary and student employees

This position serves as a peer to the Assistant Director of Parking Operations and the Assistant Director of Parking Technology within Transportation Services.

Ongoing/Renewable

Full-Time: 100% FTE

Hours generally scheduled onsite Monday through Friday (8:00am-4:30pm). This position includes oncall responsibilities with occasional nights weekends and holidays.

UW Transportation Services is also recruiting for the Assistant Director of Parking Operations role. Candidates are encouraged to review both opportunities and apply for the position(s) that best aligns with their experience interests and skill set.

Key Job Responsibilities:

• Recommends parking initiatives and/or policy and procedural changes to better meet campus needs and the needs of campus customers

• Establishes effective and timely communications with other departments and student groups to facilitate close coordination between campus access programs and campus construction and maintenance activities

• Manages the budget of various units to ensure long-term solvency and the ability to meet fiscal commitments to funded parking improvements

• Develops and communicates a strategic vision and policy direction that is consistent with overall campus direction

• Communicates policy and procedural changes to faculty staff and student groups campus customers and departmental stakeholders

• Exercises supervisory authority including hiring transferring suspending promoting managing conduct and performance discharging assigning rewarding disciplining and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Leads the coordination and integration of various parking operations into overall campus plans and directions. Ensures consistency with applicable statutes and laws Board of Regents directions and university strategies

Department:

Division of Facilities Planning & Management (FP&M) Transportation Services

About the Division of Facilities Planning & Management (FP&M):

The Division of Facilities Planning & Management (FP&M) is a full-spectrum service organization that builds maintains and operates the physical environment of UW-Madison in the universitys education research and outreach activities. We are responsible for everything from the building projects that change the face of campus to the flowers that beautify the grounds.

Find out more about our Division: annual minimum

The minimum rate for this position is $110000 but it is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package including generous paid time off competitively priced health/dental/vision/life insurance tax-advantaged savings accounts and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

For a summary of benefits please see link for more information for Academic Staff via Benefits Summary

Required Qualifications:

• At least three years of demonstrated experience supervising and developing staff including hiring onboarding coaching performance management and fostering a collaborative team culture

• At least three years of professional experience leading administrative operational financial transportation or customer-focused programs of comparable scope and complexity

• Experience managing budgets and financial operations including revenue forecasting financial analysis and data-informed decision-making

• Drivers License - Valid and Meets UW Risk Management Standards

Preferred Qualifications:

• Parking Transportation & Mobility Professional (PTMP) certification

• Transportation Demand Management Certified Profession (TDM-CP)

• Experience using data (e.g. utilization revenue service metrics) to inform operational planning resource optimization or policy development.

• Experience collaborating with diverse stakeholders and balancing competing priorities in a complex organizational environment.

• Experience managing parking/transportation programs in a higher education or medical campus environment

• Project management experience

Education:

• Bachelors degree; in business public administration or related field; preferred

How to Apply:

To begin the application process click the Apply button.

Please note there is only one attachment field. You must upload all of your documents in the attachment field either as one combined document or separate documents.

We are eager to learn more about how your experience may align with this position.

The following is required for your application to be considered complete:

• A cover letter describing how your experience relates to the listed required and preferred job qualifications.

• Resume detailing your educational and professional background.

The search committee will review all application materials after the posted deadline.

We will notify selected applicants to participate further in the selection process directly. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States a lawful permanent resident a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

Contact Information:

Passion Malotky 6

Relay Access (WTRS): 7-1-1. SeeRELAYSERVICEfor further information.

Institutional Statement on Diversity:

Diversity is a source of strength creativity and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity culture background experience status abilities and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching research outreach and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students faculty and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to including but not limited to race color religion sex sexual orientation national origin age pregnancy disability or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodationfor any step in the hiring process (e.g. application interview pre-employment testing etc.) please contact the Divisional Disability Representative (DDR)in the division you are applying make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

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