Assistant Branch Manager
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Job Location:
Wheeling, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
About Munchs Supply Munchs Supply was founded in 1956 by Willard Munch who wanted to develop a local source of electrical supplies for area contractors. Today the company focuses exclusively on supplying heating cooling and plumbing industry contractors with quality products serving professionals in Illinois Indiana and Michigan. For more than 65 years Munchs Supply has operated with a commitment to service as a leading distributor for trusted brands such as American Standard Trane Mitsubishi and Rheem. For more information visit .
The Assistant Branch Manager supports the Branch Manager in overseeing daily branch operations ensuring all activities are carried out efficiently and in alignment with company policies and standards. This role is instrumental in cultivating a positive work environment focused on trust service excellence security and customer partnership with the Branch Manager responsibilities include managing customer service inventory control merchandising sales support workplace safety order fulfillment counter sales product delivery and overall branch performance.
Job Duties & Responsibilities
Delivers responsive high-quality customer service across phone email and fax ensuring timely resolution and follow-up.
Build and maintain strong solution-focused relationships with customers vendors and internal teams through effective collaboration.
Supports daily branch operations including opening and closing and assumes leadership in the Branch Managers absence.
Oversee accurate order entry timely fulfillment and high-quality customer service to ensure operational efficiency.
Manages after-hours responsibilities and maintains clear responsive communication with customers and team members.
Champions a safe work environment by enforcing safety protocols and ensuring compliance with operational procedures.
Ensures a clean well-organized and visually engaging sales floor including shelving endcaps and displays.
Manages merchandising standards by overseeing promotional materials and maintaining up-to-date product literature and catalogs.
Maintains alertness and adheres to all safety-sensitive job requirements.
Proficient in company systems for data entry communication and operational tasks.
Performs additional duties as assigned with flexibility to adapt to evolving business needs.
Qualifications
High school diploma or GED required
3 years of experience in logistics or distribution with 2 years in a supervisory or team lead role
Proficient in Microsoft Office and standard office technology
Strong leadership communication and operational skills in warehouse environments
Physical Demands & Work Environment
Full-time role (40 hours/week) requires regular physical activity and equipment operation.
Involves frequent lifting (2550 lbs. occasionally up to 100 lbs.) and pushing/pulling up to 300 lbs.
Requires use of forklifts and material handling equipment along with frequent bending climbing and reaching.
Demands sustained physical movement and visual acuity for safe and effective task execution.
- Medical dental vision and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off including vacation holidays and personal days
- Weekly pay employee discounts and more
Required Experience:
Manager
Key Skills
- Administrative Skills
- Time Management
- Listening Skill
- Leadership skills
- Organizational Skill
- Accounting & Finance
- Business Process Skills
- Communication
- Relationship Management
- Strategic Thinking Skills
- Team Player Spirit
- Budgeting Skills
- Marketing Skills
- Management Skill
- Problem Solving Skills
About Company
North America’s largest and most trusted supplier of residential and commercial parts for appliances, HVAC, plumbing, commercial kitchens and pool and spa.
