Module Design Program Manager , International Module Design Team

At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people.
Amazon is seeking a detail-oriented Change Management Program Manager in the International Change Management team within the Engineering Services organization to play a critical role in managing Amazons fast growth and technology innovation needs. The successful candidate will be a natural self-starter highly motivated individual and have a strong level of ownership. This individual will report to the Sr. Manager for Change Management and will support other teams to deliver fulfillment network capacity on time.


Key job responsibilities
Manage Project Management Office (PMO) planning for Amazon projects
Own end-to-end Module Design List for assigned projects and mentor team members on module design improvements
Review new module change requests from corporate and site stakeholders against existing standards and facilitate cross-functional evaluation
Own end-to-end process tools and mechanisms for Module Change Requests ensuring evaluation and resolution within established SLAs
Identify process defects through stakeholder feedback and audits leading measurable defect reduction initiatives
Lead process improvement projects and develop new tools to support business objectives
Manage strategic non-portfolio program development and facilitate program-level meetings and tracking
Foster a culture of collaboration to ensure stakeholders are aligned and customer solutions are delivered with precision
Collaborate with cross-functional teams (Safety ACES PE Engineering Procurement GES) during design execution and launch phases
Ensure timely elevation and resolution of potential risks and issues with technical partners
Identify and address customer and business pain points through data analysis and operational process deep dives
Work with Global Engineering Services (GES) and partners to identify cost reduction and avoidance opportunities
Demonstrate proactive approach in solving design problems for the wider business and facilitate lessons learned at the network level
Flexibility to travel up to 30% across projects


About the team
The Module Design Team (MDT) is a specialized design function within International Integrated Design Services (IDS) part of Amazons Global Engineering Core Services (GECS). The teams focus is: To deliver efficient standardized module solutions through proactive product module management ensuring decision velocity process clarity and streamlined access to design standards for site delivery teams across International regions. To maximize value to the business through module redundancy reduction and network-level standardization driving reusable design components across all building types all miles. To ensure thorough evaluation of Module Change Requests within established SLAs leading to cost avoidance through strategic assessment and facilitating lessons learned at the network level.

- Speak write and read fluently in English and have the ability to take direction in English
- 3 years of program or project management experience
- 3 years of working cross functionally with tech and non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- Experience in process design/improvements/optimization
- French German Polish Portuguese Arabic Turkish Afrikaans and Zulu are considered preferred qualifications.

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