Job Title: System Integration Specialist (Logistics & Fulfillment)
Location: Waukegan IL Hybrid
Full Time
Job Summary
We are seeking a System Integration Specialist to support client integrations and operational process design within our logistics and fulfillment network. This role is responsible for translating client requirements into scalable efficient workflows within our warehouse management order management and transportation systems. The System Integration Specialist will partner closely with clients implementation teams IT and operations to ensure seamless onboarding process accuracy and long-term operational performance.
Key Responsibilities
- Lead process design and implementation for new client integrations into fulfillment and logistics systems
- Translate client requirements into operational workflows system configurations and standard operating procedures
- Partner with IT and integration teams to support system mappings data flows EDI/API connections and testing
- Analyze and document end-to-end processes including order intake inventory management picking packing shipping returns and billing
- Identify risks gaps and inefficiencies during onboarding and propose scalable solutions
- Support User Acceptance Testing (UAT) go-live readiness and post-launch stabilization
- Develop and maintain process documentation SOPs process maps and training materials
- Serve as a liaison between clients operations and technical teams to resolve integration or process issues
- Monitor operational performance post-integration and drive continuous improvement initiatives
- Ensure processes align with service level agreements (SLAs) client expectations and internal standards
Required Qualifications
- Strong understanding of warehouse and fulfillment operations
- Experience gathering and translating business requirements into system and process solutions
- Strong analytical problem-solving and documentation skills
- Ability to communicate effectively with both technical and non-technical stakeholders
Preferred Qualifications
- Experience with WMS OMS TMS or ERP systems
- Familiarity with client integrations EDI APIs and data mapping
- Experience in 3PL e-commerce fulfillment or distribution environments
- Project management experience in client onboarding or implementations
- Bachelors degree in Supply Chain Information Systems or related field
- Experience in process operations logistics fulfillment or system implementations
Key Competencies
- Process design and optimization
- Client-facing communication
- Systems thinking and integration support
- Cross-functional collaboration
- Risk identification and mitigation
- Attention to detail and execution
- Work Environment
- Office and warehouse environments
- Regular collaboration with operations and technical teams
- May involve client meetings and occasional travel
Thanks
Afrah Faiza
Arthur Grand Technologies Inc
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Job Title: System Integration Specialist (Logistics & Fulfillment)Location: Waukegan IL HybridFull Time Job SummaryWe are seeking a System Integration Specialist to support client integrations and operational process design within our logistics and fulfillment network. This role is responsible for...
Job Title: System Integration Specialist (Logistics & Fulfillment)
Location: Waukegan IL Hybrid
Full Time
Job Summary
We are seeking a System Integration Specialist to support client integrations and operational process design within our logistics and fulfillment network. This role is responsible for translating client requirements into scalable efficient workflows within our warehouse management order management and transportation systems. The System Integration Specialist will partner closely with clients implementation teams IT and operations to ensure seamless onboarding process accuracy and long-term operational performance.
Key Responsibilities
- Lead process design and implementation for new client integrations into fulfillment and logistics systems
- Translate client requirements into operational workflows system configurations and standard operating procedures
- Partner with IT and integration teams to support system mappings data flows EDI/API connections and testing
- Analyze and document end-to-end processes including order intake inventory management picking packing shipping returns and billing
- Identify risks gaps and inefficiencies during onboarding and propose scalable solutions
- Support User Acceptance Testing (UAT) go-live readiness and post-launch stabilization
- Develop and maintain process documentation SOPs process maps and training materials
- Serve as a liaison between clients operations and technical teams to resolve integration or process issues
- Monitor operational performance post-integration and drive continuous improvement initiatives
- Ensure processes align with service level agreements (SLAs) client expectations and internal standards
Required Qualifications
- Strong understanding of warehouse and fulfillment operations
- Experience gathering and translating business requirements into system and process solutions
- Strong analytical problem-solving and documentation skills
- Ability to communicate effectively with both technical and non-technical stakeholders
Preferred Qualifications
- Experience with WMS OMS TMS or ERP systems
- Familiarity with client integrations EDI APIs and data mapping
- Experience in 3PL e-commerce fulfillment or distribution environments
- Project management experience in client onboarding or implementations
- Bachelors degree in Supply Chain Information Systems or related field
- Experience in process operations logistics fulfillment or system implementations
Key Competencies
- Process design and optimization
- Client-facing communication
- Systems thinking and integration support
- Cross-functional collaboration
- Risk identification and mitigation
- Attention to detail and execution
- Work Environment
- Office and warehouse environments
- Regular collaboration with operations and technical teams
- May involve client meetings and occasional travel
Thanks
Afrah Faiza
Arthur Grand Technologies Inc
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
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