Your Role
You lead and develop the Technical Integration / Seller Onboarding team setting clear goals roles and responsibilities
You are responsible for the strategic development of technical seller onboarding with a focus on scalability automation and quality
You steer performance through KPIs reports and business reviews and derive strategic initiatives to achieve targets
You own the seller experience (NPS) within onboarding from a high-level perspective and prioritize initiatives with the greatest business impact
You act as a central interface between Operations Product Tech Sales and Customer Success
You make prioritization and resource allocation decisions and ensure sustainable processes in daily operations
You identify structural weaknesses and drive end-to-end optimizations across team boundaries
Qualifications :
Your Profile
- You have a completed degree or a comparable qualification in business IT e-commerce or a related field
- You bring several years of experience in a strategic leadership role within an e-commerce tech or platform environment
- You have a proven track record of scaling and strategically developing complex processes teams or structures
- You possess a strong understanding of technical systems integrations and data-driven performance management
- You collaborate confidently with Product and Tech teams as a peer
- You excel at structuring complex topics setting clear priorities and driving decisions
- You demonstrate strong stakeholder and expectation management at management level
- Very good German and English skills both written and spoken complete your profile
Additional Information :
About our benefits:
In order to provide you with the best possible support for your individual needs whether its living a healthy life having enough time for your needs or developing your skills we offer a wide range of different site-specific benefits:
Mobility: Not all employees live close to our office. Thats why we support our employees with your daily commute with a travel allowance. This compensation is paid to you with 23 cents per kilometer in addition to your net salary.
Redcare events: We promote team-building through creative team events and celebrate our successes together at regularly scheduled parties.
Vacation: We can offer you 28 vacation days and a vacation pay once per year (96 % of your monthly gross) in addition to your salary.
Employee discount: Several times a year we offer you discounted employee sales directly at the Sevenum location as well as 10 % off on our assortment for all employees.
Employee referral program: Because our employees know best who fits in with us successful recommendations are rewarded with a bonus.
#growwithus
Remote Work :
No
Employment Type :
Full-time
Your RoleYou lead and develop the Technical Integration / Seller Onboarding team setting clear goals roles and responsibilitiesYou are responsible for the strategic development of technical seller onboarding with a focus on scalability automation and qualityYou steer performance through KPIs reports...
Your Role
You lead and develop the Technical Integration / Seller Onboarding team setting clear goals roles and responsibilities
You are responsible for the strategic development of technical seller onboarding with a focus on scalability automation and quality
You steer performance through KPIs reports and business reviews and derive strategic initiatives to achieve targets
You own the seller experience (NPS) within onboarding from a high-level perspective and prioritize initiatives with the greatest business impact
You act as a central interface between Operations Product Tech Sales and Customer Success
You make prioritization and resource allocation decisions and ensure sustainable processes in daily operations
You identify structural weaknesses and drive end-to-end optimizations across team boundaries
Qualifications :
Your Profile
- You have a completed degree or a comparable qualification in business IT e-commerce or a related field
- You bring several years of experience in a strategic leadership role within an e-commerce tech or platform environment
- You have a proven track record of scaling and strategically developing complex processes teams or structures
- You possess a strong understanding of technical systems integrations and data-driven performance management
- You collaborate confidently with Product and Tech teams as a peer
- You excel at structuring complex topics setting clear priorities and driving decisions
- You demonstrate strong stakeholder and expectation management at management level
- Very good German and English skills both written and spoken complete your profile
Additional Information :
About our benefits:
In order to provide you with the best possible support for your individual needs whether its living a healthy life having enough time for your needs or developing your skills we offer a wide range of different site-specific benefits:
Mobility: Not all employees live close to our office. Thats why we support our employees with your daily commute with a travel allowance. This compensation is paid to you with 23 cents per kilometer in addition to your net salary.
Redcare events: We promote team-building through creative team events and celebrate our successes together at regularly scheduled parties.
Vacation: We can offer you 28 vacation days and a vacation pay once per year (96 % of your monthly gross) in addition to your salary.
Employee discount: Several times a year we offer you discounted employee sales directly at the Sevenum location as well as 10 % off on our assortment for all employees.
Employee referral program: Because our employees know best who fits in with us successful recommendations are rewarded with a bonus.
#growwithus
Remote Work :
No
Employment Type :
Full-time
View more
View less