Staff Engineer Data Scientist
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Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Staff Data Scientist you will serve as an architect and technical visionary for our core Generative AI capabilities specifically focusing on the lifecycle of autonomous agents. You will lead the design and governance of a robust Evaluation Frameworkspanning offline golden dataset validation real-time online monitoring and the implementation of Continuous Learning loops that allow our agents to improve from human feedback and production interactions. Your expertise will be critical in advancing our Information Retrieval strategies ensuring our RAG (Retrieval-Augmented Generation) pipelines provide the precise context needed for high-stakes decision-making. Beyond retrieval you will be hands-on in sophisticated prompt tuning and engineering to squeeze maximum performance reliability and agentic reasoning out of Large Language this cross-squad leadership position you wont just build models; you will define the architectural standards for how Freshworks extracts processes and evaluates data to turn complex Text2Action visions into a seamless conversational reality.
Responsibilities:
Strategic Collaboration: Collaborate closely with product and business teams to gain a comprehensive understanding of the challenges and opportunities within the GenAI landscape aligning data science initiatives with the organizations objectives.
Metric Definition: Define key performance metrics that accurately reflect the value delivered to end-users through GenAI solutions.
Intelligent System Design: Apply deep expertise in machine learning statistics and advanced mathematics to conceptualize experiment and design intelligent systems powered by GenAI.
Big Data Processing: Develop efficient systems capable of processing vast volumes of data demonstrating proficiency in distributed programming frameworks like Hadoop and Spark.
ML/AI Architecture: Collaborate closely with ML Engineers to design scalable systems and model architectures that enable real-time ML/AI services.
End-to-End ML Pipelines: Take ownership of ML pipelines from end to end encompassing data pre-processing model generation cross-validation and feedback sharing.
Qualifications :
A Bachelors degree or higher in Computer Science Statistics Mathematics or a related field with a minimum of 9 years of relevant work experience.
Strong problem-solving and programming skills coupled with a profound understanding of the mathematical foundations underpinning machine learning algorithms including probability statistics linear algebra calculus and optimization.
Proven track record of successfully deploying ML projects in production systems with substantial individual contributions.
Experience with natural language processing tasks utilizing prompt engineering LLMs transformers and knowledge graphs is highly advantageous.
Proficiency in time series analysis NLP Distributed Systems large-scale computing and Big Data technologies such as Spark is a plus.
A solid background in at least 2 of the following areas: Natural language processing statistical ML techniques graph algorithms constraint optimization deep learning and distributed systems.
Proficiency with database systems and schema design encompassing both SQL and NoSQL databases.
If you are a forward-thinking data scientist with a passion for pushing the boundaries of GenAI and envision yourself driving the transformation of IT services through interactive conversational experiences we encourage you to apply and join our dynamic team. Your expertise will play a pivotal role in turning our GenAI vision into a reality.
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Laboratory Experience
- Bioinformatics
- Biochemistry
- Utility Locating
- Assays
- Research Experience
- Next Generation Sequencing
- Sensors
- Signal Processing
- Matlab
- Research & Development
- Molecular Biology
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
