Second Line Support Engineer

Zaventem - Belgium

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Does the idea of working on complex issues interest you Do you pride yourself in providing excellent customer service If so then a Second Line Support Engineer role with us might be what youre looking for. As part of our Customer Care team youll be at the forefront of our business and providing support to our clients.

Your days will be filled with

Troubleshooting researching and collaborating with peers to solve escalated customer incidents.
Providing timely responses to assigned customer issues.
Running technical testing according to protocols.
Consulting with customers and colleagues to collect information needed and proposing solutions.
Driving systematic and continuous improvement processes.

Here at Ascom

Youre not just a number youre a person with aspirations and thats important to us. You can drive your own career and were here to help you do that by:

Providing career progression through learning and development internal opportunities and being part of global and local initiatives and projects. But dont take our word for it just ask some of our team members who have been with us for over 20 years!
Giving you a real-world first-hand experience about what its like to work with technology that is at the forefront of the healthcare industry.
Making a difference and having an impact on the lives in your community.

And you are

Tertiary qualified in Engineering with IT and network skills. Information Technology or a related discipline with experience in working as tech support. Trilingual knowledge of Dutch French and English. If you have experience in the healthcare or telecommunication sector this would be highly advantageous.

We are

A global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland our business spans across 18 countries and has been supporting the healthcare industry for close to 160 years by providing them with technology to enable them to support their communities.

Together we can make a difference in the lives of the people who benefit from our technology.

To learn more about what we do visit us at:

Your days will be filled with

Troubleshooting researching and collaborating with peers to solve escalated customer incidents.
Providing timely responses to assigned customer issues.
Running technical testing according to protocols.
Consulting with customers and colleagues to collect information needed and proposing solutions.
Driving systematic and continuous improvement processes.

Here at Ascom

Youre not just a number youre a person with aspirations and thats important to us. You can drive your own career and were here to help you do that by:

Providing career progression through learning and development internal opportunities and being part of global and local initiatives and projects. But dont take our word for it just ask some of our team members who have been with us for over 20 years!
Giving you a real-world first-hand experience about what its like to work with technology that is at the forefront of the healthcare industry.
Making a difference and having an impact on the lives in your community.

And you are

We are

Together we can make a difference in the lives of the people who benefit from our technology.

To learn more about what we do visit us at:

Key Skills

Environment
ABB
Community Support
Irrigation
Loans
Filing

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About Company

Ascom

We are a subsidiary of ASEC Company For Mining, a prominent leader in the Egyptian market in the domain of geology and mining for over 25 years. ACCM started its production operations in 2009, with a vision of progressive successes in the field of industrial minerals where we are prom ... View more

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