Swissquotes Trading tribe explores and validates opportunities before they hit delivery. Youll operate as a Design Strategist: shaping problems uncovering customer/jobs-to-bedone and crafting clear testable concepts and design briefs that enable Product Trading Managers and squads to execute with confidence. Youll combine service design product discovery and prototyping to reduce risk early and align stakeholders around measurable outcomes.
What youll do
- Lead discovery for a trading domain (e.g. onboarding/funding order entry charts & insights portfolio/positions corporate actions).
- Frame problems & opportunities: synthesize qual/quant signals define target segments & jobs-to-be-done articulate value hypotheses and success metrics.
- Concept development: create option sets (narratives flows storyboards low-fi prototypes) and compare trade-offs risks and cost-to-build/operate.
- Design briefs that travel well: turn concepts into concise unambiguous briefs with scope hypotheses acceptance criteria KPIs constraints (legal/compliance/ops) and dependencies.
- Service perspective: map journeys and service blueprints (frontstage/backstage) identify failure points operational implications and data needs.
- Evidence-driven decision-making: plan and run lightweight tests with the UX Researcher & Data (problem/solution fit usability risk desirability/viability/feasibility checks).
- Stakeholder facilitation: co-create with Product Trading Manager Engineering Compliance/Legal Operations and Customer Support; drive alignment and decisions.
- Design principles & guardrails: define patterns standards and non-negotiables for the trading experience; partner with Design System without owning UI craft.
- Outcome reporting: communicate insights recommendations and go/no-go proposals; establish learning goals per initiative and follow through post-launch with PM
Qualifications :
- 35 years in product discovery/service design for complex web & mobile products; finance/trading/brokerage experience is a strong plus.
- Proven ability to structure ambiguity run discovery and turn insights into clear actionable briefs for delivery teams.
- Comfort with data and research: you know when to use qual vs. quant can partner with researchers/analysts and connect insights to business outcomes.
- Facilitation mastery: workshops (alignment ideation prioritisation) stakeholder interviews and decision framing.
- Working fluency in Figma for low-fi artefacts and prototypes; strong documentation habits.
- Excellent communication: crisp narratives visual thinking and decision rationale tailored to execs PMs and engineers.
- Familiarity with financial services and regulated contexts (compliance risk auditability) and their impact on UX.
- English (required); French is a plus.
Nice to have
- Trading specifics: order types & states market data constraints latency/real-time UX charting/analytics paradigms.
- Exposure to experiment design (A/B fake-door concierge) and opportunity sizing.
- Experience influencing a Design System via principles/pattern proposals (without owning visual UI).
Additional Information :
How we work (methods youll use)
- Double Diamond / Continuous Discovery to separate problem & solution risk.
- Jobs-to-be-Done to anchor scope and evaluate concepts.
- Service design (journeys/blueprints) to align customer value with operational feasibility.
- Prototyping as thinking (paper low-fi interactive) to learn fast cheap.
- Decision logs and measurable hypotheses to keep discovery accountable.
SQ2
Remote Work :
No
Employment Type :
Full-time
Swissquotes Trading tribe explores and validates opportunities before they hit delivery. Youll operate as a Design Strategist: shaping problems uncovering customer/jobs-to-bedone and crafting clear testable concepts and design briefs that enable Product Trading Managers and squads to execute with co...
Swissquotes Trading tribe explores and validates opportunities before they hit delivery. Youll operate as a Design Strategist: shaping problems uncovering customer/jobs-to-bedone and crafting clear testable concepts and design briefs that enable Product Trading Managers and squads to execute with confidence. Youll combine service design product discovery and prototyping to reduce risk early and align stakeholders around measurable outcomes.
What youll do
- Lead discovery for a trading domain (e.g. onboarding/funding order entry charts & insights portfolio/positions corporate actions).
- Frame problems & opportunities: synthesize qual/quant signals define target segments & jobs-to-be-done articulate value hypotheses and success metrics.
- Concept development: create option sets (narratives flows storyboards low-fi prototypes) and compare trade-offs risks and cost-to-build/operate.
- Design briefs that travel well: turn concepts into concise unambiguous briefs with scope hypotheses acceptance criteria KPIs constraints (legal/compliance/ops) and dependencies.
- Service perspective: map journeys and service blueprints (frontstage/backstage) identify failure points operational implications and data needs.
- Evidence-driven decision-making: plan and run lightweight tests with the UX Researcher & Data (problem/solution fit usability risk desirability/viability/feasibility checks).
- Stakeholder facilitation: co-create with Product Trading Manager Engineering Compliance/Legal Operations and Customer Support; drive alignment and decisions.
- Design principles & guardrails: define patterns standards and non-negotiables for the trading experience; partner with Design System without owning UI craft.
- Outcome reporting: communicate insights recommendations and go/no-go proposals; establish learning goals per initiative and follow through post-launch with PM
Qualifications :
- 35 years in product discovery/service design for complex web & mobile products; finance/trading/brokerage experience is a strong plus.
- Proven ability to structure ambiguity run discovery and turn insights into clear actionable briefs for delivery teams.
- Comfort with data and research: you know when to use qual vs. quant can partner with researchers/analysts and connect insights to business outcomes.
- Facilitation mastery: workshops (alignment ideation prioritisation) stakeholder interviews and decision framing.
- Working fluency in Figma for low-fi artefacts and prototypes; strong documentation habits.
- Excellent communication: crisp narratives visual thinking and decision rationale tailored to execs PMs and engineers.
- Familiarity with financial services and regulated contexts (compliance risk auditability) and their impact on UX.
- English (required); French is a plus.
Nice to have
- Trading specifics: order types & states market data constraints latency/real-time UX charting/analytics paradigms.
- Exposure to experiment design (A/B fake-door concierge) and opportunity sizing.
- Experience influencing a Design System via principles/pattern proposals (without owning visual UI).
Additional Information :
How we work (methods youll use)
- Double Diamond / Continuous Discovery to separate problem & solution risk.
- Jobs-to-be-Done to anchor scope and evaluate concepts.
- Service design (journeys/blueprints) to align customer value with operational feasibility.
- Prototyping as thinking (paper low-fi interactive) to learn fast cheap.
- Decision logs and measurable hypotheses to keep discovery accountable.
SQ2
Remote Work :
No
Employment Type :
Full-time
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