Senior Risk Analyst Technology

Enterprise Risk Management is seeking a Senior Risk Analyst - Technology to serve as the technical

backbone of our ERM program. This role bridges strategic risk management with hands-on technical

capability owning the design build and operation of our ERM technology platform risk dashboards

survey applications and KRI monitoring frameworks.

Youll work at the intersection of risk intelligence and enterprise technology translating complex

technical signals into actionable insights for P5 leadership and the Board. This position is critical to

scaling ERMs capabilities as ServiceNow continues to innovate with AI expand platform capabilities

and drive enterprise growth.

What Youll Do

ERM Technology Platform Management

Lead design and implementation of ERM survey application for risk perception and sentiment

data collection

Manage ServiceNow IRM platform configuration workflows and optimization for ERM use

cases

Build and maintain automated workflows for risk data collection and integration

Partner with IT and IRM product teams on platform enhancements and capabilities

Provide technical support for emerging risk monitoring tools and applications

Risk Dashboards & Analytics

Design and build executive ERM dashboard with real-time risk monitoring capabilities

Develop data models to support KRI tracking trend analysis and predictive risk insights

Partner with BI/analytics teams to automate data ingestion from enterprise sources

Leverage analytics and visualization tools (Power BI Tableau SQL) for proactive risk insights

Build executive-level dashboards for Risk Steering Committee Audit Committee and Board

reporting

Scenario Planning & Risk Quantification

Develop risk scenarios based on strategic direction business knowledge and available data

sources

Build scenario models that integrate enterprise data to assess potential risk impacts across

multiple dimensions

Support stress testing exercises to evaluate organizational resilience under adverse conditions

Partner with leadership to translate strategic initiatives into testable risk scenarios

Create data-driven business cases that quantify risk exposure and support strategic decision-making

Leverage existing data sources to model forward-looking risk scenarios across technology operations and market domains

Technical Risk Partnership

Act as primary technical liaison between ERM and Engineering Product Infrastructure and

Security teams

Translate technical implementation details into enterprise risk impact assessments

Support risk assessments across AI/ML cybersecurity cloud infrastructure and third-party

ecosystems

Ensure alignment between technical control environments and enterprise risk framework

Stay ahead of emerging technology risks (AI governance cloud concentration systemic vendor risk)

Strategic Enablement

Identify automation opportunities to improve ERM program efficiency

Contribute to evolving ERM methodology in a high-growth AI-native environment

Evaluate and optimize risk tooling (GRC platforms BI tools internal applications)

Qualifications :

What Were Looking For Experience

• 5-8 years of experience in technology risk enterprise risk GRC or technical risk management within tech organizations
• Proven experience building dashboards analytics pipelines or internal applications (not just consuming reports)
• Demonstrated ownership of complex cross-functional technical initiatives
• Background in engineering data analytics or technical architecture strongly preferred
• Experience developing scenario models stress tests or risk quantification frameworks

Technical Skills

Required:

• Data querying with SQL
• Business intelligence tools (Power BI Tableau Looker or similar)
• Data modeling and visualization
• Familiarity with GRC platforms (ServiceNow GRC Archer AuditBoard or similar)

Preferred:

• Scripting or analytics languages (Python R)
• API integrations and data pipelines
• Understanding of cloud architecture (AWS Azure GCP)
• Knowledge of cybersecurity controls and AI/ML risk concepts
• ServiceNow IRM module experience
• Statistical modeling or simulation techniques for scenario analysis

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time