Client Manager
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
- Establish NielsenIQ as an indispensable insights partner and thought leader for your clients
- Build sustainable client relationships through delivering everyday value to enable our customers success using our data tools and by providing insights on their business
- Establish yourself and NIQ as a trusted advisor to your clients helping them to achieve their business imperatives
- Train and consult clients to conduct analytics using NielsenIQ tools and data sets democratizing insights to drive business decisions
- Independently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes
- Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales
- Develop expertise and ability to advise clients on industry trends participating in client discussions and presentations as applicable
- Play an integral part in shaping our companys vision by elevating the Voice of the Customer
- Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive the adoption of our NIQ assets with clients
- Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business
Qualifications :
- Bachelors Degree Required
- 6 years experience in related industries which include Consumer Packaged Goods Retail Consulting or Analytics
- Experience with syndicated data
- Strong analytical aptitude naturally curious and a lifelong learner
- Experience utilizing multiple and complex data sets problem-solving solving and proven project management skills
- Experience in client service environment ad ability to develop maintain and grow client relationships
- Project management skills and ability to manage multiple priorities in complex situations
- Skillfully communicate and work collaboratively with internal & external teams
- Strong sense of autonomy urgency and accountability to delight clients
- Retail or Manufacturing background a plus (CPG Experience)
- Highly Proficient in Microsoft Office software (Advanced Excel)
Additional Information :
This role has a market-competitive salary with an anticipated base compensation of the following range: $83000 - $90000. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more.
US Benefits
- Comprehensive healthcare plan (medical Rx dental and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more
