Branch Operations Manager

Tangerang - Indonesia

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a dedicated Branch Operations Manager to lead the daily operations of our health services. We know that running a successful clinic isnt just about managing schedulesits about ensuring every patient feels cared for while keeping the business running smoothly and efficiently.

What You Will Do:

Driving force behind our clinics daily success managing the 4 core pillars of branch operations: People Customer Internal Process and Financials.
Oversee the end-to-end patient journey ensuring all processes comply with standard operating procedures (SOPs) and healthcare regulations.
Manage train and develop both medical and non-medical staff. You will handle shift scheduling and foster a collaborative high-performing team environment.
Actively improve our Patient Satisfaction Index. You will be the point of escalation for complaint resolution turning challenges into opportunities for customer loyalty.
Collaborate with the marketing team to execute local promotional campaigns. You will manage branch operational costs and drive initiatives to meet revenue targets.
Ensure the readiness cleanliness and maintenance of all medical equipment and clinic facilities to guarantee patient comfort and safety.

What Were Looking For:

Bachelors degree in Healthcare Administration Business Administration Pharmacy or a related field.
Minimum 35 years of working experience in healthcare/clinic operations with a proven track record in a leadership or managerial role.
Strong analytical thinking with the ability to manage data (e.g. patient traffic inventory) to make informed business decisions.
Excellent communication and problem-solving skills with a strong customer-centric approach.
High agility and dependability to navigate the fast-paced clinic environment.

How to Apply:

Send your updated CV and a brief story about your uniqueness to our career portal on the link below!

We are looking for a dedicated Branch Operations Manager to lead the daily operations of our health services. We know that running a successful clinic isnt just about managing schedulesits about ensuring every patient feels cared for while keeping the business running smoothly and efficiently.What Y...