Customer Support Executive – Relocate to Athens if required
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Overview
We are seeking a detail-oriented Customer Support Executive to manage ticket-based inquiries submitted through the app. You will assist users with account-related concerns access issues and content-related reports while following structured internal processes.
Key Responsibilities
- Manage and resolve incoming support tickets
- Classify user issues accurately using internal systems
- Provide clear and professional written responses
- Follow escalation procedures for complex cases
- Review flagged content when assigned under Trust & Safety
Requirements
- Strong written English skills
- Ability to work in a structured process-driven environment
- Good analytical and problem-solving ability
- Comfortable working on rotating shifts including weekends
- Willingness to relocate to Athens if required
- Clear background check
- Facebook account required for system access (can be created if needed)
What We Offer
- Remote work at the start
- Comprehensive training program
- Supportive and international team environment
- Performance-based rewards
- Opportunities for long-term career growth
Key Skills
- Building Construction
- Hospital management
- Cardiac Surgery
- EMC
- Kitchen
