Outbound Sales, Industrial Real Estate

Outbound Sales Industrial Real Estate

Location: Remote (South Africa strongly preferred clear neutral English accent)
Schedule: Full-time U.S. Pacific Time preferred (7 a.m.3 p.m. PT; EST acceptable) 40 hours/week
Industry: Industrial Real Estate

About the Company

Our client is a privately held real estate investment firm focused on acquiring and managing commercial and industrial properties across the United States. The business sources off-market opportunities through direct owner outreach and relationship-driven acquisition strategies.

Role Overview

We are hiring a dedicated Cold Caller to focus exclusively on outbound calling within the industrial real estate asset class.
This role is heavily phone-based and requires comfort with high daily call volume. The primary objective is to connect with industrial property owners build rapport qualify interest and set appointments for acquisitions leadership.

This is not a script-only role. Success requires conversational intelligence resilience and the ability to adapt in live discussions with property owners who may be skeptical busy or resistant. The ideal candidate will be comfortable speaking with older often male property owners and will be personable confident and naturally engaging.

The role includes training and ramp-up support through industry-specific videos scripts and ongoing role-playing with the acquisitions team. The initial month will involve close guidance to ensure skill development after which the focus will be on consistent high-volume appointment setting.

Key Responsibilities

• Make 500 to 1000 outbound calls per day to industrial property owners
  
• Build rapport quickly and hold natural unscripted conversations
  
• Qualify leads and set appointments with interested prospects (not closing deals initially)
  
• Take detailed notes during calls on prospect responses objections and conversation highlights
  
• Handle objections calmly and professionally without sounding robotic
  
• Conduct skip tracing and research contacts when data quality is low
  
• Update call outcomes notes and warm leads in internal tracking systems or CRM
  
• Provide daily activity reports including calls made conversations and qualified leads
  
• Collaborate with an existing VA focused on multifamily properties for initial training and knowledge sharing
  
• Support additional outreach tasks as needed including SMS or email follow-ups
  

Required Hard Skills

• Proven cold calling experience with high daily dial volume
  
• Strong spoken English with a clear neutral accent suitable for U.S. property owners
  
• Ability to handle rejection voicemail-heavy days and difficult conversations
  
• Experience with lead research and skip tracing
  
• Comfortable tracking activity and outcomes in CRM systems or structured spreadsheets
  

Required Soft Skills

• Thick skin and emotional resilience in a high-rejection environment
  
• Strong conversational instincts and rapport-building with older often skeptical prospects
  
• Coachable and open to feedback without defensiveness
  
• Consistent work ethic and willingness to stay on the phones
  
• Flexible mindset and ability to adapt conversation style based on prospect type
  

About the Candidate

• South Africa-based candidates are strongly preferred due to accent alignment
  
• Cold calling experience is non-negotiable
  
• Real estate experience is a plus but not required if cold calling fundamentals are strong
  
• Experience speaking with U.S.-based prospects is highly desirable
  
• Candidates must sound natural and confident on live calls not scripted or robotic
  

KPIs and Success Metrics

• Daily outbound call volume
  
• Weekly appointments set
  
• Call-to-conversation conversion rate
  
• Quality and completeness of call notes and lead handoff to acquisitions team
  

Why This Role Matters

One successful acquisition can justify the entire investment in this role. This position plays a direct role in sourcing deals by opening conversations that would not otherwise happen. With strong execution the Cold Caller helps create a pipeline of opportunities and ensures acquisition leadership can focus on closing and relationship management.