Technical Product Manager — AI Native Onboarding Platform
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Job Summary
Technical Product Manager AINative Onboarding Platform
JPMorgan International Consumer is building a next-generation AI-native digital onboarding platformmodular highly configurable and scalable across products and geographies. Were hiring a VP-level Technical Product Manager to help drive the platform to completion and rollout partnering closely with engineering operations and risk/compliance stakeholders. Onboarding/KYC domain experience is a plus not a prerequisitewere prioritizing strong 01 product building technical fluency and an AI-first approach.
What youll do
Own product delivery end-to-end: define product outcomes MVP scope roadmap and release plans; drive execution from discovery through launch and iteration.
Lead with engineering: translate business needs into clear epics/stories acceptance criteria and decision logic; drive sequencing tradeoffs and delivery rigor across teams.
Build AI-native capabilities: identify high-impact AI use cases that reduce onboarding friction (e.g. intelligent intake document understanding dynamic question flows reviewer assist summarization exception triage) and deliver them responsibly with appropriate controls and human-in-the-loop design.
Design for modularity & configurability: evolve reusable platform components and configuration-driven approaches that support multiple products and regions.
Drive measurable outcomes: define and instrument KPIs (e.g. time-to-onboard straight-through processing drop-off exception rates SLA adherence rework/defects) and iterate based on data.
Align stakeholders: manage communication and interlocks across Product Technology Operations and Risk/Compliance to ensure clarity of goals decisions and delivery commitments.
What were looking for
VP-level product leadership: proven ability to lead complex product delivery in cross-functional environments and to drive outcomes through influence and clarity.
Technical product management depth: strong fluency in software delivery APIs/integrations workflow patterns and data concepts; able to write requirements that engineers can build from.
01 builder mindset: experience taking new platform capabilities from concept to MVP to adoption; comfortable operating with ambiguity and creating structure.
AI-first thinking: enthusiasm for applying AI to real customer and operator workflows with pragmatic judgment around safety monitoring and explainability.
Strong communication: excellent written and verbal skills; crisp at prioritization stakeholder management and decision-making.
Nice to have (not required)
Exposure to onboarding identity KYC/AML screening risk or case/casework platforms.
Experience delivering configurable/rules-driven platforms across multiple markets or regulatory contexts.
Join us to build a scalable AI-native onboarding platform that improves customer experience reduces operational friction and accelerates growth across products and regions.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
