Associate Director, Patient Programs

Shanghai - China

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Role Purpose

The Associate Director Patient Programs will serve as the Program Owner for Financial Patient Programs (FPP) and Therapy Patient Programs (TPP) in China. This role is accountable for the endtoend strategy governance and execution of patient affordability and therapy support programs ensuring they are compliant sustainable auditready and digitally enabled.

The role leads a dedicated team and crossfunctional partners to deliver ontime launch readiness improve patient access and adherence enhance patient experience and maintain zero critical audit findings with efficient operational costs.

Key Responsibilities

1. FPP & TPP Program Ownership (Core Accountability)

Act as the official Program Owner for all Financial Patient Programs (FPP) and Therapy Patient Programs (TPP) in the China market.
Own the full lifecycle of FPP and TPP programs including:
- Program design and eligibility criteria
- Business case development and sustainability planning
- Internal review approval renewal modification and exit strategy
Ensure all programs strictly comply with Patient Program standards local regulations and internal policies (Legal Compliance Privacy PV).

2. Patient Affordability & Access Strategy

Lead affordability strategies for new product and indication launches
Ensure FPPs effectively address bridging access reimbursement gaps and affordability barriers without promotional intent.
Partner closely with both internal and external stakeholders to align FPP strategies to execution

3. Therapy Support & Patient Adherence (TPP)

Design and oversee TPPs that provide therapy adherence support monitoring tools and patient services consistent with approved product labeling.
Ensure TPPs enhance patient outcomes and experience without interfering with HCPpatient medical decisionmaking.
Govern appropriate data collection and use strictly for program implementation and performance validation not commercial purposes.

4. Compliance Governance & Audit Excellence

Ensure 0 critical audit findings across all patient programs.
Lead Local Review Board (LRB) submissions responses and renewals for FPP and TPP.
Ensure pharmacovigilance (PV) privacy and digital governance requirements are fully embedded into program design and operations.
Serve as the primary point of accountability for internal and external audits related to patient programs.

5. Digital Patient Experience & SI Initiative Leadership

Lead patient experience digitalization initiatives leveraging the China WeChat ecosystem and approved digital platforms.
Drive patient journey optimization across awareness enrollment therapy followup.
Partner with IT digital governance teams and external vendors to ensure compliant scalable digital solutions.

6. Launch Readiness & CrossTA Expansion

Ensure FPP and TPP readiness for new products and new indications including partners onboarding SOP readiness and training.
Support crossTA expansion (e.g. Oncology CVM) by adapting patient program models and best practices.
Deliver launch milestones on time with clear KPIs and governance.

7. Team & Vendor Leadership

Build lead and develop a highperforming patient programs team.
Oversee thirdparty partnes and service providers through compliant procurement and performance management.
Foster strong collaboration with Medical Legal Compliance Finance PV IT and external partners.

Qualifications

Experience

812 years in pharma healthcare or patient solutions
Proven experience owning patient or equalent programs or therapy support initiatives
Strong exposure to compliancedriven environments
Experience working with digital patient and HCP platforms in China
Demonstrated people leadership and partnership management experience

Key Competencies

Strong program ownership and governance mindset
Deep understanding of patient access and affordability
Excellent crossfunctional leadership and stakeholder influence
High compliance awareness with pragmatic execution capability
Strategic yet handson leader
Fluent in Mandarin and English

Required Skills:

Adaptability Budget Development Communication Compliance Awareness Decision Making Digital Healthcare Innovative Solutions Leadership Partnership Development Patient Services Program Implementation Project Planning Regulatory Compliance Team Management

Preferred Skills:

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Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

Hazardous Material(s):

n/a

Job Posting End Date:

05/31/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Required Experience:

Director

Job DescriptionRole PurposeThe Associate Director Patient Programs will serve as the Program Owner for Financial Patient Programs (FPP) and Therapy Patient Programs (TPP) in China. This role is accountable for the endtoend strategy governance and execution of patient affordability and therapy suppor...