Director, Canada Operations

Permanent

Job Description

Join us to create change and have an impact in homes around the world.

At Electrolux a leading global appliance company we strive every day to shape living for the better for our consumers our people and our planet. We share ideas and collaborate so that together we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more our global community of people from 100 countries we listen to each other actively contribute and grow together.

Where youll be:

Based in Mississauga ON hybrid work policy.

All About the Role:

As Director of Operations for Canada you will lead the tactical and strategic functions of Canadian Operations including planning procurement strategic sourcing material handling vendor relationships inventory and distribution infrastructure. The role carries expanded accountability for Canadaspecific operational requirements and for enabling DirecttoConsumer (D2C) growth.

You will set and govern national operational policies and performance standards while ensuring alignment with the North American operating model. You will implement and maintain controls to mitigate operational and financial risks and ensure compliance with Canadian regulatory frameworks (OHSA WSIB transportation and warehousing standards) and internal policies.

This role leads key operational and transformation initiatives to enhance efficiency costtoserve performance safety and customer experience across Canadian and North American supply chain operations. You will represent Canada Operations in NA S&OP/SIOP cycles to align capacity logistics and service requirements with crossregional plans.

You will build highperforming teams strengthen organizational capability and act as a cultural leader who champions succession planning leadership pipeline development and enterprisewide collaboration.

Key Responsibilities:

• Manage national operational budget performance costtoserve efficiency and financial optimization; own operational KPIs including service level OTIF inventory accuracy and distribution performance.

• Define and govern operational policies standards KPIs and performance frameworks across Canadian Operations; ensure safety leadership and audit readiness.

• Develop and deliver procurement and operations planning strategies aligned with business needs including capacity labor and inbound/outbound scheduling.

• Build and strengthen crossfunctional relationships to enhance Canadian supply chain performance and customer outcomes.

• Collaborate across the North American supply chain to ensure integrated supply visibility service alignment and demand execution; represent Canada Operations in NA S&OP/SIOP cycles.

• Develop longterm supply strategies that reflect Canadas distribution footprint for the Mississauga RDC and the Calgary RDC.

• Lead Order Management to ensure order accuracy promisedate reliability and proactive communication with Sales Service and Retail partners.

• Oversee the Claims function driving rootcause elimination cycletime reduction and costtoserve improvement while strengthening customer experience outcomes.

• Ensure strong alignment between Order Management Warehouse and Customer Experience teams to prevent repeat defects and improve endtoend flow.

• Lead organizational and operational transformation including structural redesign process modernization automation and technology integration.

• Oversee D2C operational readiness including fulfillment efficiency reverse logistics consumerexperience metrics and scalable D2C service capabilities.

• Drive continuousimprovement initiatives focused on quality throughput and accuracy; deploy problemsolving methods and standard work.

• Ensure compliance with Canadian regulatory environments (OHSA WSIB transportation warehousing) and internal policies; maintain strong audit readiness.

Minimum Qualifications:

• Bachelors degree in business finance supply chain or a related field.

• Minimum 5 years of progressive logistics and operations leadership experience.

• Professional supplychain certifications preferred.

• Strong understanding of North American and international supply chain environments including Canadian compliance requirements.

• Experience leading crossfunctional teams through transformation and continuous improvement.

• Proficiency with WMS SAP enterprise systems and emerging automation technologies.

• Ability to develop and govern KPIs evaluate performance metrics and lead costtoserve and marginimprovement initiatives.

• Experience enabling and scaling D2C operations including fulfillment and consumerexperience alignment.

Benefits highlights:

• Discounts on our award-winning Electrolux products and services

• Family-friendly benefits

• Insurance policy plan

• Extensive learning opportunities and flexible career path

Electrolux offers a comprehensive benefits program for fulltime employees including health and wellness coverage retirement savings programs vacation and statutory holidays.

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on: Electrolux Group North America:

Electrolux Group Careers: posting is for an existingpositionvacancy.

We use artificial intelligence as a tool to provide data points and recommendations based on the information provided in applications but candidate selection decisions are made by people.

Electrolux Canada Corp is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age race color religion sex national origin sexual orientation disability or veteran status. If you need assistance or an accommodation during the application process because of a disability it is available upon request through . The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

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