Marketing Lead

At Chick-fil-A the Team Member role is more than just a job; its an addition to working directly for an independent Operator team members gain life experience that goes far beyond just serving a great product in a friendly environment. The Marketing Lead is responsible for driving brand awareness guest engagement and sales growth through strategic marketing initiatives inside and outside the restaurant. This role champions community involvement digital engagement promotions and in-store experiences that reflect Chick-fil-As standard of excellence and hospitality.

The Marketing Lead is both creative and results-driven blending relationship-building event planning and data analysis to help the restaurant grow its influence and impact in the community.

Key Responsibilities

Community Engagement & Partnerships

• Build and maintain relationships with schools churches nonprofits and local businesses.
• Coordinate Spirit Nights and community give-back events
• Represent Chick-fil-A at local events networking opportunities and outreach initiatives
• Identify opportunities for brand presence in high-traffic community settings

Digital & Social Media Presence

• Manage and grow social media platforms
• Create engaging brand-aligned content (photos videos captions)
• Respond to guest engagement and foster online community
• Monitor online reputation and partner with leadership to respond appropriately
• Leverage email and mobile app promotions to increase guest frequency

In-Restaurant Experience & Promotions

• Plan and execute in-store events that create memorable guest experiences
• Collaborate with Operations to ensure promotions are executed flawlessly
• Create visual marketing materials (table toppers signage promotional displays)
• Coordinate sampling initiatives and promotional giveaways

A job at Chick-fil-A is more than just a job. It is a stepping stone to a successful future in business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours:You probably have commitments to your family friends school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays:All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Competitive Pay: Along with a competitive paycheck you will work in a nurturing environment where you will learn valuable business and people skills.
• It is a Great Place to Work:At Chick-fil-A our leaders consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• 401K & Health Insurance- Full-time employees will be offered these benefits.
• Opportunity for advancement!