Business License Supervisor
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Job Location:
Decatur, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Salary Range: $48381 - $77894 Pay Grade: 15 Job Code: 16075 FLSA Status: Nonexempt
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar related or a logical assignment for this classification. Other duties may be required and assigned.
Supervises directs and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves and processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; and acts as a liaison between employees.
Organizes prioritizes and assigns work: prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex and problem situations and provide technical expertise; and provides progress updates.
Assists with the issuance of occupational and alcohol licenses; audits applications payments and accounts; ensures proper classifications for businesses; directs collection activities; and ensures all related documentation is maintained.
Supervises customer service functions ; provides information and technical assistance pertaining to division services activities procedures fees forms or other issues; ensures staff is properly trained to assist the public in completing applications and other forms and to respond to questions/complaints researching problems and initiate problem resolution; ensures customers receive appropriate and timely assistance with clearing accounts; and oversees preparation and processing of customer refunds.
Participates in special projects as assigned; researches compiles and prepares reports; analyzes data and makes recommendations; serves on committees; and submits all mandated reports to regulatory agencies or others as required.
Maintains a comprehensive current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; and attends workshops and training sessions as appropriate.
Minimum Qualifications:
Associate degree in Business Administration Accounting Finance or a related field required; two years of progressively responsible experience in licensing tax administration revenue collection or financial operations; or any equivalent combination of education training and experience which provides the requisite knowledge skills and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia drivers license
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
At DeKalb County Government, we enable career success by providing opportunities to thrive! Our culture is rooted in principles of collaboration, teamwork, and achievements. We foster a diversified and inclusive workforce, embracing a shared set of core values based on character, comp ... View more
