ABOUT HUB INTERNATIONAL:
HUB International Limited (HUB) is one of the largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 21000 employees in600 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation Holiday Sick and Personal Time Off
Great work/life balance because thats important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY:
HUB is seeking an experienced professional to join us as a Benefit Technology Implementation Specialist. The Implementation Specialist is called upon to assist HUB International meet and exceed client expectations by supporting clients with the delivery of our benefit technology solution. The Implementation Specialist is responsible for site configuration testing ongoing service and annual renewal changes during the implementation lifecycle.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Configuringsystemas needed based on client provided requirements
Testing new and existing system functionality to ensure accuracy of client system configuration with integration regression and acceptance test plans
Developexpertisebuildingthe technologysolutions
Maintain thorough understanding of all internal systems to respond to general and specialized client requests
Verify technical reference information including user guides training manuals and system requirements.
Provide resolution of client issues by responding to questions and concerns about the use of HUB International products; ability to leverage research to find resolution.
Train clients on the use ofsystemand provide demonstrations as needed.
Update sites as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix requirements document rates permissions field options site text)
Provide open communicationtoHUB International customers in a pleasant professional manner with a can-do attitude.
Stay up to date on industry trends and best practices and perform additional responsibilities as assigned.
REQUIREMENTS:
A bachelors degree orequivalent combination of education and experience.
Experience with Employee Navigatoror other benefit enrollment solution preferred.
Excellent written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen clarify and respond well to questions.
Must be proficient in Microsoft Excel (VLOOKUP Pivot Tables Basic Functionality).
Experience/knowledge in client service benefits administration open enrollment processes Electronic Data Interchange (EDI) files and/or ACA reporting is a plus.
Must be able to sort through complex subject material quickly.
Strong analytical skill set and ability to effectively use data for strategy.
High level of productivity reliability responsibility attendance dependability organization and accuracy/thoroughness.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
IC
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.