Tour Consultant

A Travel firm based in Lekki Phase One is hiring for a Tpur Consultant who will be responsible for creating and designing tour packages and organizing travels and tours. .

• Research various destinations and means of travel regarding prices customs weather reviews etc.
  
• Diagnose the clients specifications and wishes and suggest suitable travel packages or services.
  
• Organize travels from beginning to end through accommodation and securing rental transportation etc.
  
• Supply travelers with pertinent information and useful travel/holiday material (guides maps event programs etc.)
  
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
  
• Handle unforeseen problems and complaints and determine eligibility for money returns.
  
• Attend conferences to maintain familiarity with tourism trends.
  
• Create and update electronic records of clients.
  
• Curate travel experiences that would stand out and make it sell able.
  
• Identify customer taste to infuse these in the package being created.
  
• Coordinates transportation Accommodations insurance tours and activities for clients.
  
• Advise clients regarding destinations cultures climates and activities on their packages.
  
• Provide information on services and answer questions with accuracy and efficiency on destinations
  
• Maintain relationships with key persons.
  
• Reach the revenue and profit targets
  
• Prepare all fee quotes and any information required by clients colleagues or authorities.
  
• Maintain strong working relationships with all clients and colleagues.
  
• Train staff to enhance their understanding of the travel industry.
  
• Other duties as assigned.
  

• Have vast knowledge of holiday destinations
  
• Minimum of 2 years prior work experience as a Tour Consultant/Ticketing & Reservation Officer.
  
• Proficiency in English and any other languages is an advantage
  
• Proficiency in the use of Amadeus and Galileo GDS.
  
• Ability to relate with internal and external stakeholders at various levels using diplomacy and tactics.
  
• Analytical skills and attention to detail.
  
• Result-oriented about quality and productivity goals.
  
• Exemplary sales skills and customer-oriented approach.
  
• Well-versed in various areas of travel (domestic/international business/holidays group/individual etc.)
  
• Ability to present persuade and communicate effectively.
  
• Demonstrable ability to handle crises.
  
• Degree in Hospitality Travel Tourism Business or relevant field
  
• Candidates with personal travel experience will be preferred
  
• Demonstrate decision-making skills
  
• Strong organizational communication and interpersonal skills
  
• Team-oriented thinking and action; Flexibility and adaptability to changing situations
  
• High proficiency in the use of Microsoft Office tools
  
• Highly innovative & creative; Detail & Result orientation
  
• Must be able to identify and resolve problems promptly
  
• High level of initiative and good conflict management skills
  
• Good negotiation skills and high analytical ability
  
• Project Management Skills
  
• Presentation and good reporting skills
  

Benefits:

• Medical (HMO).
  
• Paid holiday.