Job Title: Operations Lead - India Transformation Center

Location: Bangalore

About Us

Capco a Wipro company is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe we support 100 clients acrossbanking financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO

You will work on engaging projects with the largest international and local banks insurance companies payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant open culture that values diversity inclusivity and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco everyone has the opportunity to grow as we grow taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Requirements:

Operations Lead India Transformation Center

Job Title: Operations Lead India Transformation Center

Location: Bangalore (multi-location oversight across India)

Experience: 10 years

About Capco

Capco is a global management and technology consultancy dedicated to Financial Services. We partner with leading banks capital markets firms insurers and energy companies to deliver transformative change across strategy operations data and technology.

Our India Transformation Center (ITC) plays a critical role in driving global delivery excellence consulting-led execution and GCC (Global Capability Center) strategy for clients worldwide.

Role Overview

We are seeking a highly driven Operations Lead to oversee operational governance financial discipline and delivery excellence across Capco India.

This role will report into the India COO and partner closely with business leadership to ensure scalable growth strong margin performance optimized workforce utilization and predictable delivery across global accounts and GCC programs.

Key Responsibilities

• Drive P&L governance forecasting discipline and margin optimization
• Workforce and capacity planning and demand-supply alignment
• Improve operational processes across Sales Resourcing Finance and HR
• Enhance reporting dashboards and performance transparency
• Identify and mitigate operational and commercial risks

Ideal Candidate Profile

• 10 years of experience in consulting operations commercial governance or business operations
• Strong understanding of Financial Services consulting environments
• Experience managing offshore/global delivery models
• Proven expertise in forecasting utilization management and margin improvement
• Strong stakeholder management
• Analytical structured thinker with strong execution capability
• Excellent Excel and Visualization skills

What We Offer

• Opportunity to shape the operational backbone of a high-growth consulting center
• Exposure to global financial institutions and transformation programs
• Leadership visibility within a fast-scaling international organization
• Collaborative entrepreneurial culture