Quality Engineer

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:
Join our Output Solutions team within Fiserv as a continuous improvement and transformative leader driving large scale quality and operational excellence across high volume print and document lifecycle operations. This role operates at a division level leading cross functional change initiatives that improve process capability reduce systemic risk and deliver sustainable performance improvement across multiple sites technologies and value streams.

You will serve as a change leader applying advanced statistical methods Lean and Six Sigma principles and structured problem solving to transform end to end processesnot just correct defects. Your impact will extend beyond individual projects shaping quality strategy standardizing best practices and embedding a culture of continuous improvement that supports long term business transformation regulatory compliance and customer trust.

What youll do:

• Lead transformation initiatives including implementation of Lean and Six Sigma methodologies at scale designing and deploying quality plans control plans and process standards that enable world class manufacturing performance and consistent regulatory compliance across operations.
• Drive enterprise level quality and process transformation leading complex root cause analysis and corrective and preventive actions (CAPA) using FMEA 8D VSM and more advanced problem solving to eliminate systemic issues and transform end to end business processesboth within manufacturing and across supporting functions.
• Apply advanced statistical and analytical methods to enable continuous improvement leveraging SPC MSA and statistical tools such as Minitab to reduce variation improve process capability and deliver sustainable data driven performance improvement across value streams.
• Serve as a Lean and Six Sigma change leader and educator coaching mentoring and teaching teams at all levels to apply continuous improvement principles build problem solving capability and embed a culture of operational excellence that supports a world class manufacturing environment.
• Partner cross functionally to embed quality beyond the factory floor collaborating with manufacturing engineering supply chain and business partners to implement improvements support new product introductions reduce waste and variability and extend quality transformation into non manufacturing and enterprise processes.
• Lead quality governance and system maturity planning and executing internal and supplier audits managing nonconformances and supplier corrective actions and ensuring quality systems documentation and controls support long term business transformation and risk reduction.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 5 years of experience in manufacturing quality engineering in electronics medical device automotive pharmaceutical or precision manufacturing environments using statistical methods and root cause analysis to improve process capability.
• Experience applying statistical methods and tools including statistical process control (SPC) and measurement system analysis (MSA) and performing data analysis using Minitab or similar statistical software.
• Demonstrated ability to conduct Failure Mode and Effects Analysis (FMEA) develop and manage corrective and preventive actions (CAPA) and lead large scale continuous improvement events (Kaizen GEMBA).
• Bachelors degree or higher in Engineering Manufacturing Quality or a related field or equivalent combination of education related experience and/or military experience.

Experience that would be great to have:

• Certifications such as Six Sigma Black Belt or ISO 9001 quality systems experience.
• Hands-on experience check/statement production validation.
• Background in auditing processes and outputs for compliance with internal standards and regulatory requirements (ISO 9001 Six Sigma or similar).
• Familiarity with Enterprise Resource Planning (ERP) and Manufacturing Execution System (MES) software and basic understanding of programmable logic controllers (PLCs).
• Experience with PCI DSS considerations for printed payment materials and secure document destruction processes.

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel: This role requires occasional travel (up to 10%).

Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical financial social and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training development and internal mobility opportunities.
• Medical dental vision life and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental caregiver and military leave.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.