Company Summary

Come work for a company thats committed to the success of each and every employee. A place where innovators and collaborators come together and build on each others talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance default solutions and other real estate related products and services to legal lending valuation and real estate professionals across Canada. With FCT you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge purpose and the opportunity to grow both personally and professionally in a team-oriented environment youll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business and we actively work towards it every day.

À titre de spécialiste Réseau des notaires vous relèverez du gestionnaire Relations avec les notaires. Il vous incombera de travailler en étroite collaboration avec le gestionnaire Relations avec les notaires pour laider principalement à assurer la conformité aux ententes avec nos notaires partenaires et à veiller à ce que le service fourni aux clients soit conforme aux ententes aux processus et aux échéances convenus. Vous serez également responsable de la mise à jour des renseignements dans divers systèmes internes de FCT de la communication avec les bureaux de notaire pour divers suivis et de lanalyse de certains rapports. Une fois que vous aurez acquis les connaissances nécessaires vous devrez fournir du soutien et de la formation aux bureaux de notaires partenaires.

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As Specialist Notary Network you will report to the Notary Relations Manager. You will be responsible for working closely with the Notary Relations Manager to support him primarily in ensuring compliance with agreements with our partner notaries and ensuring that the service provided to clients complies with the agreed-upon agreements processes and deadlines. You will also be responsible for updating information in various internal systems at FCT communicating with notary offices for various follow-ups and analyzing certain reports. Once you have acquired the necessary knowledge you will be required to provide support and training to partner notary offices.

VOICI VOTRE CONTRIBUTION:

• Bâtir le réseau de notaires: rencontrer les notaires par lintermédiaire de Teams pour leur offrir des séances dinformation sur le programme de FCT et les familiariser avec nos processus et nos méthodes de travail.

• Travailler avec les notaires sur la plateforme de transmission de documents et mener des projets pilotes au besoin.

• Offrir de la formation sur les nouveaux produits et les améliorations aux notaires.

• Travailler avec diverses équipes de FCT pour lancer de nouveaux programmes et des changements qui pourraient avoir une incidence sur les tâches des notaires (processus documentation etc.).

• Veiller à ce que linformation contenue dans divers systèmes et bases de données ainsi que dans divers manuels de procédures soit tenue à jour.

• Répondre aux attentes et aux exigences des clients internes et externes.

VOS COMPÉTENCES:

• Connaissance des procédures de refinancement hypothécaire.

• Expérience en droit immobilier ou dans un cabinet de notaire un atout.

• Orientation vers le service à la clientèle capacité à répondre rapidement aux besoins des clients internes et externes et à proposer des solutions proactives.

• Capacité à travailler de façon autonome et à faire preuve de compétences en prise de décisions en communication avec les clients internes en planification et en organisation.

• Capacité à exercer son jugement et à gérer des priorités concurrentes sur une base quotidienne.

• Excellentes aptitudes pour la communication orale et écrite en français et bonne compréhension de langlais écrit.

• Connaissance et maîtrise des logiciels Microsoft comme Teams Word et Excel.

• Diplôme collégial de parajuriste ou léquivalent.

• Le bilinguisme en français et en anglais est requis pour ce poste en raison de la nature des fonctions et de la nécessité de communiquer efficacement avec des clients et des partenaires internes anglophone.

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HERES HOW YOULL CONTRIBUTE:

• Build the Notary Network: Meet with notaries via Teams to provide them with information sessions

• on the FCT program and familiarize them with our processes and way of working.

• Work with notaries on the document transmission platform and carry out pilot projects as needed.

• Provide training and education on new products and improvements to notaries.

• Work with various FCT teams to launch new programs/changes that may affect notaries tasks

• (processes documentation etc.).

• Ensure that information in various databases/systems is kept up to date as well as various

• procedure manuals.

• Meet the expectations and requirements of internal and external clients.

HERES WHAT YOULL BRING:

• Knowledge of mortgage refinancing procedures.

• Experience in real estate law or in a notary office is an asset.

• Customer service-oriented able to respond quickly to internal and external customer requirements

• and provide proactive solutions.

• Work independently and demonstrate decision-making skills autonomy communication with

• internal clients planning and organization.

• Ability to exercise judgment and manage competing priorities on a daily basis.

• Excellent writing and oral communication skills in French understanding of written English.

• Knowledge and proficiency in Microsoft software such as Teams Word and Excel.

• College degree law technician or equivalent

• Bilingualism in French and English is required for this position due to the nature of the role and the necessity to communicate effectively with English speaking clients and internal partners.

Total Direct Compensation:

72504 - 88616

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g. base pay plus any expected incentives or allowances where applicable)

HERES WHAT SETS US APART:

Through mentoring innovative tools and a variety of programs that engage and reward we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work Institute has named FCT one of Canadas Top 50 Best Workplaces Best Workplaces in Canada for Financial Services & Insurance Best Workplaces in Canada for Women Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. Were also one of Achievers 50 Most Engaged Workplaces in North America.

By joining us you will not only be part of an award-winning organization you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act a request for accommodation will be accepted as part of FCTs hiring process.

To avoid any delays in the recruitment process if you require accommodation to apply please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment hiring placements transfers promotions training compensation benefits discipline and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race colour place of origin ethnic origin citizenship handicap (including mental and physical disability) sex sexual orientation gender identity and expression creed (religion) marital status family status (being in a parent/child relationship) age or any other basis prohibited by the applicable provincial or federal human rights legislation.