Client Service Executive
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
General information
Reference
003964Location
Ireland Dublin Dublin
Work Place
Hybrid
Region
UK
Job Profile
Lockton - Experienced Professional
Title
Client Service Executive
Description
The purpose of this role is to support the service delivery of corporate clients across the People Solutions practice. Working closely with the Corporate Consultants Team - managing benefit reviews/placements/queries and ensuring services are coordinated and delivered effectively.
Key Tasks & Duties
Understand clients benefit requirements and provide advice on insurers services.
Dealing with Insurance Providers on various issues.
Collaborating with BIS to optimise its system to our requirements.
Deliver day to day servicing to corporate consultants - supporting retention and development of the business.
Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve.
Support the broader development of insurer relationships.
Ensure compliance with regulatory guidelines and procedures and internal controls are fully adhered.
Oversee delivery of claims and underwriting activity.
Co-ordinate the use of other Lockton specialist teams where required.
Issuance of Lockton Business Principles.
Skills & Knowledge
Candidate Profile
Proven experience in operations in a brokerage dealing with employee benefits/consulting.
Principal focus on pension and group risk insurances.
Promote and implement processes for improvement.
Exceptional client relationship skills.
Ability to manage time effectively focusing on priorities targets and deadlines.
Good critical thinker and able to distil complex issues down into clear actionable recommendations.
Demonstrate a desire to learn a proactive approach and ability to research information.
QFA Qualification
Custom section 3
Scheduled
Full Time Permanent
Key Skills
- Electro Mechanical
- Data Entry
- Customer Service
- Commerce
- Communication
- ABAP
About Company
The quality of your solicitors professional indemnity insurance underpins your integrity and reputation among your clients. As a regulatory requirement, it is critical that your cover performs effectively for you and your practice. Our dedicated and knowledgeable team is committed to ... View more
