Assistant Theatre Manager Duty Manager FIXED TERM (12 months)
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Job Summary
Main Responsibilities
Administrative
- Undertaking administrative duties such as answering hire enquiries submitting payroll creating staff rotas and issuing contracts and invoices
- Assist with box office sales and reporting answering phone calls and customer service emails
- Marketing events via social media and newsletters
- Support the Theatre Manager with managing policies ensuring that the theatre complies with all Health and safety and licensing as well as current legislation laws
- Represent the Theatre Manager and their relevant legal duties
- Deputise for the Theatre Manager when necessary
Event Duty Management
- Manage performances and hires occurring within the theatre
- Supervise the Front of House and Box Office staff ensuring they provide excellent customer care and that all staff are fully briefed trained and performing well in their roles
- Maintain Accor/Pullman standards at all times - Report any issues or damage to the relevant hotel department/s
- Ensure the safe and legal use of the building at all times
- Evacuate the building calmly and efficiently if required
- Maintain positive working relationships with all hotel departments
- Complete all Statutory training including Fire Health & Safety and Equality & Diversity online according to deadlines set
Visiting Company Liaison
- Welcome visiting company and briefing them on security safety and the evacuation procedure
- Supervise visiting companies/producers and manage their requirements and queries
- Ensure production schedules are kept to and any changes reported to Theatre Manager and relevant teams (Ie Bar & Catering).
- Ensure the venue is returned to standard upon departure
Essential
- Previous Duty Management experience in an arts-based venue
- Excellent customer service skills
- Excellent team leadership skills
- Excellent communication skills
- Strong numeracy and literacy skills
- Full-Time Availability
- Eligibility to work in the UK
Desirable
- First Aid trained
- Health & Safety training
- Box Office experience (Line-Up desirable)
- Bar Experience
- Basic knowledge of lighting/sound equipment
Additional Information :
- Bonus Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UK
- Pension Scheme: Secure your future with our contributory pension plan
- Employee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwide
- Complimentary Meals: Free meals provided whilst on duty
- Wellness Perks: Free access to the hotel gym
- Employee Assistance Programme: Confidential support available 24/7
- Annual Leave: Up to 33 days of annual leave per year (including public holidays)
Salary: 34000 per annum
The successful candidate must already have eligibility to work in the UK.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
