BI Developer
Job Summary
SmartBear delivers application integrity for modern tech stacks ensuring continuous measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation API lifecycle management and observability capabilities. With integrations across the SDLC it sets a new quality standard for application delivery teams.
SmartBear is trusted by more than 16 million developers testers and software engineers across 32000 organizations including 75% of the largest financial institutions and industry leaders such as Adobe JetBlue and Microsoft. SmartBears best-loved brands include Swagger TestComplete Reflect QMetry Zephyr and more. As stewards of a collaborative open source community SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at or follow us on LinkedIn X and Reddit.
At SmartBear you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers driving go to market strategies supporting operations building products or enabling teams your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.
BI Developer
This position is offered on a temporary substitute employment agreement to cover a long leave of absence.
About the role:
Wereseeking aBusiness Intelligence (BI) Developer to join our Business Operations team at SmartBear to help design create and maintain key data analysis and dashboards that will enable data-driven insights to assess on-going operations and support strategic decision making at SmartBear. Reporting directly to the VP of Revenue Operations the BI developer will be a critical business partner to all areas of the business with a primary focus on SmartBears Marketing Sales and Product teams. This is a high-impact role that offers the opportunity to be an innovator of SmartBears data-driven solutions and to develop data-driven insights that will directly impact strategic decision making in a hyper-growth environment at scale.
Responsibilities:
- Design develop andmaintainbusiness intelligence solutions including Tableau dashboards
- Collaborate with key stakeholders and GTM analytics team members to ensure BI outputs address the desired business metrics and drill-down capabilities
- Understand the business questions & the related dashboard designs proposed
- Provide feedback on analysislogistics& design proposals and
- Communicate basis of presentation for dashboards created including known data limitations reconciliation concerns & changes toinitialdesign
- Craft and execute data queries necessary for data analysis or work withSmartBearsInfoSysteam to create necessary queries for data analysis
- Present information through reports and interactive visualizations across a variety of department needs and data sources
- Ensure data analyses and dashboards reconcile to original data source
- Troubleshoot / debug data quality or dashboarding issues
- Develop sustainable and rigorous processes for ongoing data analysis and dashboarding maintenance including speed of dashboards without compromising insights
- Create ad-hoc data analysis and visualizations to contribute to measuring the status of various strategic initiatives atSmartBear
We are looking for someone who has:
- BA/BS degree and 2-4 years of experience in business intelligence developer roles
- Demonstrates strong technical ability with the following: ExcelPowerBI SQL and Tableau
- Utilizes data extraction/transformation analytics & visualization to enable meaningful business insights
- Has experience working with large datasets and creating interactive dashboards for analysis
- Demonstrates knowledge of and experience with relational databases/data models
- Exhibits strong project & process management skills; highly organized independent and self-motivated
- Exhibits excellent communication skills & ability to balance multiple priorities in a fast paced high demand results-oriented environment
- Knowledge of and experience with basic programming is a plus including but not limited to: Python R C etc.
- SaaS industry experience isadvantageous
Why you should join the SmartBear crew:
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work collaborate and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically the whole person.
- We celebrate our differences in experiences viewpoints and identities because we know it leads to better outcomes.
Did you know
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville MA with offices across the world including Galway Ireland Bath UK Wroclaw Poland and Bangalore India.
- Weve won major industry(product and company) awards including B2B Innovators Award Content Marketing Association IntellyX Digital Innovator and BuiltIn Best Places to Work.
SmartBearis committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit qualifications and business needs. We do not discriminateon the basis ofrace color religion sex national origin age gender disability veteran status sexual orientation or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart open driven accountable and curious.
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Required Experience:
IC
Key Skills
About Company
Testing and Development teams around the world use SmartBear's automation, development and monitoring tools to build better software and applications.