Home Lending Servicing Senior Product Associate- Payments

JPMorganChase

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profile Job Location:

Manila - Philippines

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Description
Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.
As a Senior Product Associate in the Home Lending Servicing team you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Job responsibilities
  • Drive product discovery and opportunity identification informed by user research journey mapping and market analysis to reflect customer and market needs.
  • Plan upstream and downstream impacts of new features to ensure a cohesive endtoend product experience.
  • Define and maintain product artifacts: write requirements epics user stories and acceptance criteria; document new and modified functionality for stakeholders.
  • Own endtoend feature delivery from ideation through implementation maintenance and support including management of production issues.
  • Lead agile execution at scale: manage multiple scrum teams/projects guide direct reports through the lifecycle and set priorities aligned to the Product Goal.
  • Track and analyze product metrics (time cost quality) across the development lifecycle and produce Monthly Business Review updates for leadership.
  • Coordinate crossfunctional stakeholders (product architecture LRCC legal risk operations design technology) and serve as SME on key processes and applications.
  • Manage the Payments Book of Work to plan execute and track initiatives aligned with organizational goals and timelines; ensure business readiness.
  • Conduct discovery and research to identify requirements risks and improvement opportunities; plan and execute comprehensive testing and production validation.
  • Maintain Jira hygiene: create and update epics and DSTs; ensure accurate current project documentation.
  • Close the feedback loop and communicate proactively: review and respond to Send us Feedback inputs; keep leaders and teams informed on decisions issues and actions.
Required qualifications capabilities and skills
  • 3 years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
Preferred qualifications capabilities and skills
  • Operate in a collaborative and cooperative environment leveraging strong interpersonal skills to work effectively with colleagues across business and technology teams.
  • Communicate clearly and concisely exhibiting excellent oral and written communication skills with a preference for backgrounds in mortgage operations sales risk or underwriting
  • Solve problems logically and analytically synthesizing data and project outcomes while effectively eliciting and defining problem statements.
  • Pay meticulous attention to detail and work independently utilizing strong time management skills to deliver results with urgency.
  • Focus on client and customer needs conducting research and analysis to inform decision-making and a technical background is considered a plus
  • Demonstrate proficiency in the Microsoft Office suite including PowerPoint Excel Visio and related applications

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview you affirm to meet the Internal Mobility Eligibility Requirements as stated in theApplying forInternalPositions Firmwide are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action following the firms HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new > Jobs. Attaching your updated resume is encouraged.

In partnership Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview applications will be acknowledged.

This position offers an opportunity to contribute to the success of the Home Lending Correspondent Division by ensuring compliance and accuracy in loan documentation. The ideal candidate will possess comprehensive knowledge of the mortgage process and documentation be a forward thinker with strong analytical skills and have the ability to adapt to changes in the lending environment.





Required Experience:

Senior IC

DescriptionUnleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.As a Senior Product Associate in the Home Lending Servicing team you contribute to the team by le...
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Key Skills

  • Marketing
  • Quality Assurance
  • Agile
  • Product Demos
  • Analysis Skills
  • Jira
  • Project Management
  • Product Management
  • Qualitative Analysis
  • Confluence
  • Internet Of Things
  • Product Development

About Company

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JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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