Senior Product Manager- Tech, Amazon Prime
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are a cross functional team that drives optimization by developing tools and capabilities for optimizing the Prime Customer Experience. We are looking for a Senior Product Manager to own and drive projects that introduces paradigm shifting innovation in measuring and improving customer experiences. You will build pioneering products to glean insights and evangelize them while making our customer experience more awesome. The primary responsibility for this role will be to build new and transparent mechanisms to measure impact of our optimization efforts for each elements of customer experience for all stakeholders (Prime users as well as Customers) translate measurements into insights and create processes to self-generate insights from experimentation.
You will need to understand and explain complex technical issues discern impact and communicate these to both technical and non-technical partner teams to drive resolution. To be successful in this role you will need an inclination to look under the hood of any system knowledge of data analytics an obsessive focus on customer feedback and pain points high attention to detail and a passion to build. You will collaborate with cross-functional partners including Scientists Engineers Marketing Product Managers and more using Business Requirement Documents user stories technical reviews as well as quantitative and qualitative data to align stakeholders from both our team and other teams toward solutions that materially affects way of doing business. You will insist on the highest standards for your users and think big while driving prioritization for what can and should be offered on Day 1. Finally you will also establish success metrics for the product performance and maintain tracking mechanisms for those metrics.
Key job responsibilities
You will need to understand and explain complex technical issues discern impact and communicate these to both technical and non-technical partner teams to drive resolution. To be successful in this role you will need an inclination to look under the hood of any system an obsessive focus on customer feedback and pain points high attention to detail and a passion to build. You will collaborate with cross-functional partners including Scientists Engineers Marketing Product Managers and more using Business Requirement Documents user stories technical reviews as well as quantitative and qualitative data to align stakeholders from both our team and other teams toward solutions that materially affects way of doing business. You will insist on the highest standards for your users and think big while driving prioritization for what can and should be offered on Day 1. Finally you will also establish success metrics for the product performance and maintain tracking mechanisms for those metrics.
- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.
CAN BC Vancouver - 128100.00 - 214000.00 CAD annually
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
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