Family Support Officer – Primary School – Manchester

A welcoming and inclusive primary school in Manchester is seeking a dedicated and empathetic Family Support Officer to join its pastoral and safeguarding team. This is a key role within a school that places strong emphasis on community engagement early intervention and ensuring every child is supported both academically and emotionally.

The school serves a diverse local community and is committed to working closely with families to remove barriers to learning. The Family Support Officer will play a central role in strengthening communication and supporting vulnerable pupils.

The Role

You will work closely with the Designated Safeguarding Lead senior leadership and class teachers to provide targeted support to families where additional guidance or intervention is required.

Key responsibilities include:

Acting as a point of contact for families requiring additional support
Supporting safeguarding and early help referrals
Coordinating multi-agency meetings and documenting action plans
Supporting attendance improvement strategies
Conducting home visits where appropriate
Running parent workshops and engagement initiatives

The role requires sensitivity discretion and a strong understanding of safeguarding procedures.

The School

This Manchester primary school is known for its nurturing ethos and strong pastoral care. Leadership is visible and supportive and staff collaborate closely to ensure consistent systems and clear communication.

The school offers:

A warm and community-focused working environment
Structured safeguarding and pastoral systems
Strong leadership support
Opportunities for professional development in safeguarding and family support

Staff describe the school as inclusive collaborative and committed to the wellbeing of its pupils.

Who Were Looking For

The successful candidate will:

Have experience in family support safeguarding or pastoral roles
Demonstrate strong interpersonal and communication skills
Be confident working with external agencies and professionals
Maintain accurate and confidential records
Show empathy resilience and professionalism

Experience within a school or community support setting would be highly beneficial.

Why Join

Meaningful community-focused role
Strong safeguarding and leadership support
Collaborative and supportive staff culture
Clear systems and structured processes
Competitive salary and development opportunities

If you are a compassionate and proactive professional ready to strengthen homeschool partnerships in a Manchester primary school this is an excellent opportunity.