Assistant Front office manager

About Thon Hotels

Passionately committed. We daily strive to create special moments for our guests.

Professional hospitality. We aim to see hear and relate to all our guests.

The power to please. We are keen to make a personal effort to ensure every stay is the best stay!

Innovative. We constantly improve and invest in our hotels.

Financially solid. An international company you can rely on.

Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for a Assistant Front Office Manager to join our dynamic team here at Thon Hotel EU.

Environmentally friendly : We are rewarded with several green labels

Great location : European quarter on Rue de la loi. Next to the metro and Luxembourg and Schuman station.

Modern. Our hotel has energising colours and state-of-the-art facilities.

Why join us

Family mindset. At Thon Hotels you are not a number but an individual with your own skills talents and passion.

Diversity. Our guests and your future colleagues come from all over the world.

Flat hierarchy. No useless bureaucracy & corporate mentality.

Autonomy. You are the actor of your career by doing the extra step without fear.

Accessible. Our hotels are easily accessible in Brussels.

Do

Lead: On an operational level you lead the Reception Team by example interact with our guests and actively contribute to the excellence of the department.

Execute: You ensure that all tasks are followed up to keep the highest standards linked with the operational front of the house & back office work.

Collaborate: You will ensure the smooth running & coordination of the department supervising and motivating the team at all time. Happy employees create happy customers.

Manage: As part of the Front Office Team you will perform shifts as Manager on Duty on a regular base (guest handling operational support to all departments safety & security checks etc.) also during weekends and bank holidays.

Our perfect match

Experience in Front Office department. You have previous experience in Front Office in a similar position or a minimum of 2 years experience in a similar Hotel capacity.

Customer oriented. Making people happy is your priority. You adapt to the changing needs of our guests.

Communication. You love being in contact with both guests and colleagues in English and French Dutch and every other language is a plus.

Engagement & Loyalty. Being involved and invested daily. You adapt easily to people and situations and are willing to work during weekends and bank holidays.

Team player. You ensure that the department operates efficiently and respect the different targets/challenges set by the Front Office Manager.

Innovative. You think out the box have a close eye on trends and adapt to the changing needs of the guests & the department.

IT systems. Knowledge of Opera & Microsoft Office is a plus.

Receive

Motivational remuneration package including:

Contribution to public transportation costs. And yes we contribute for 100%

Flexible extra-legal benefits. Pick and choose between an attendance bonus extra days off or a cafeteria plan.

Non-recurrent benefits linked to results (CCT90)

Hospitalization insurance. And yes also for the people you love who live at the same address.

Food. We provide a free meal.

Uniform & cleaning

Personal development. You can choose trainings through our catalogue.

Family event. You will be invited at family event where you and relatives are honoured.

Fun. Excellent working atmosphere with the nicest colleagues.