Service Station Manager Brackenfell
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Reference: CPT000395-DvdM-1
Our client in Brackenfell is looking for a Service Station Manager to join their team.
Job Purpose
The Service Station Manager is responsible for the full operational financial safety and people management of the service station including the forecourt and convenience store. The role ensures the site operates efficiently safely profitably and in line with brand regulatory and customer service standards.
Our client in Brackenfell is looking for a Service Station Manager to join their team.
Job Purpose
The Service Station Manager is responsible for the full operational financial safety and people management of the service station including the forecourt and convenience store. The role ensures the site operates efficiently safely profitably and in line with brand regulatory and customer service standards.
Duties & Responsibilities
Minimum Requirements:
Education
Matric
Relevant retail or management qualification advantageous
Experience
Minimum 3 - 5 years experience in fuel retail FMCG or a high-volume retail environment
Proven experience in managing teams in a retail or service environment
Experience in stock control fuel management and financial reconciliations
Technical Skills
Proficient in Microsoft Office
Experience with POS and inventory management systems
Key Competencies
Leadership and team management
Strong customer service orientation
Financial acumen and attention to detail
Inventory and stock control expertise
Problem solving and decision making
High level of responsibility accountability and integrity
Success Indicators in the Role
Well-run compliant and safe site operations
Accurate stock control with minimal variances
Strong sales performance and profitability
Motivated well-managed staff delivering excellent service
Positive customer feedback and repeat business
Accurate financial reporting and cash control
Key Performance Areas
Operations Management
Oversee and manage the daily operations of the forecourt and convenience store to ensure smooth efficient functioning of the entire site. Ensure the site is always clean well-presented fully operational and aligned to brand standards.
Safety Health Environment and Compliance (HSSE)
Ensure strict adherence to all health safety environmental and legal regulations applicable to fuel retail operations. Conduct daily manager checks monitor freezer temperatures ensure general maintenance and maintain a high level of security awareness as the senior person on site.
Team Leadership and People Management
Recruit train schedule supervise and performance manage a diverse team including fuel attendants cashiers and merchandisers. Foster a positive customer-focused and productive working environment. Address staff issues drive accountability and ensure service excellence through ongoing coaching and supervision.
Stock and Fuel Inventory Control
Manage fuel and retail stock levels accurately including ordering receiving reconciling and investigating discrepancies. Maintain strict control over inventory to minimise losses and optimise stock availability across all departments.
Financial Management and Reporting
Manage daily cash-ups POS systems reconciliations and financial reporting. Monitor sales performance manage budgets control costs and implement actions to maximise profitability. Record and report on key performance indicators weekly and monthly.
Sales and Customer Experience
Drive sales performance through promotions merchandising and local marketing initiatives. Ensure exceptional customer service at all times. Resolve customer queries and complaints promptly to improve satisfaction and encourage repeat business.
Supplier and Stakeholder Engagement
Engage with suppliers representatives and attend relevant regional meetings. Maintain professional relationships that support the efficient running of the site.
General Management and Ad Hoc Duties
Open and close the site as required. Perform general day-to-day management duties and any additional tasks reasonably assigned by the Dealer to ensure the successful operation of the service station.
Please send cv qualifications references salary expectation and photo to:
Education
Matric
Relevant retail or management qualification advantageous
Experience
Minimum 3 - 5 years experience in fuel retail FMCG or a high-volume retail environment
Proven experience in managing teams in a retail or service environment
Experience in stock control fuel management and financial reconciliations
Technical Skills
Proficient in Microsoft Office
Experience with POS and inventory management systems
Key Competencies
Leadership and team management
Strong customer service orientation
Financial acumen and attention to detail
Inventory and stock control expertise
Problem solving and decision making
High level of responsibility accountability and integrity
Success Indicators in the Role
Well-run compliant and safe site operations
Accurate stock control with minimal variances
Strong sales performance and profitability
Motivated well-managed staff delivering excellent service
Positive customer feedback and repeat business
Accurate financial reporting and cash control
Key Performance Areas
Operations Management
Oversee and manage the daily operations of the forecourt and convenience store to ensure smooth efficient functioning of the entire site. Ensure the site is always clean well-presented fully operational and aligned to brand standards.
Safety Health Environment and Compliance (HSSE)
Ensure strict adherence to all health safety environmental and legal regulations applicable to fuel retail operations. Conduct daily manager checks monitor freezer temperatures ensure general maintenance and maintain a high level of security awareness as the senior person on site.
Team Leadership and People Management
Recruit train schedule supervise and performance manage a diverse team including fuel attendants cashiers and merchandisers. Foster a positive customer-focused and productive working environment. Address staff issues drive accountability and ensure service excellence through ongoing coaching and supervision.
Stock and Fuel Inventory Control
Manage fuel and retail stock levels accurately including ordering receiving reconciling and investigating discrepancies. Maintain strict control over inventory to minimise losses and optimise stock availability across all departments.
Financial Management and Reporting
Manage daily cash-ups POS systems reconciliations and financial reporting. Monitor sales performance manage budgets control costs and implement actions to maximise profitability. Record and report on key performance indicators weekly and monthly.
Sales and Customer Experience
Drive sales performance through promotions merchandising and local marketing initiatives. Ensure exceptional customer service at all times. Resolve customer queries and complaints promptly to improve satisfaction and encourage repeat business.
Supplier and Stakeholder Engagement
Engage with suppliers representatives and attend relevant regional meetings. Maintain professional relationships that support the efficient running of the site.
General Management and Ad Hoc Duties
Open and close the site as required. Perform general day-to-day management duties and any additional tasks reasonably assigned by the Dealer to ensure the successful operation of the service station.
Please send cv qualifications references salary expectation and photo to:
Required Experience:
Manager
Key Skills
- Labor Cost Analysis
- Customer Service
- Employee Evaluation
- Store Management Experience
- Algebra
- Management Experience
- Process Improvement
- Profit & Loss
- Leadership Experience
- Supervising Experience
- Aviation Experience
- 3PL
