Housing Coordinator

The Housing Coordinator supports the daily operations of the Housing Operations department ensuring smooth execution of room assignments occupancy management and housing logistics for Boarding School students Youth Camp participants and other campus guests. Reporting to the Housing Assistant Manager this position plays a key role in maintaining accuracy across housing systems coordinating communication between departments and ensuring an exceptional residential experience for all residents.

Key Responsibilities

• Manage day-to-day room assignments and updates in StarRez and related systems.
• Support the development and maintenance of housing allocation plans to meet business needs across multiple seasons and customer types.
• Coordinate and communicate housing assignments roommate pairings and move logistics with students families and internal teams.
• Serve as a point of contact and liaison for Student Life Operations Maintenance Sales and other departments to ensure alignment and accuracy in housing data.
• Conduct periodic inspections of dorm facilities to ensure quality standards and readiness for arrivals.
• Support the check-in and check-out process during Boarding School move-ins Youth Camps check-ins and special events.
• Collaborate with the Housing Manager and Assistant Manager to implement housing policies procedures and process improvements.
• Contribute to departmental reporting special projects and cross-departmental initiatives as needed.
• Adhere to all IMG Academy and company policies procedures and professional standards.
• Perform other duties as assigned.

Knowledge Skills and Abilities

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills both written and verbal.
• Ability to work effectively in a fast-paced team-oriented environment.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple priorities and adapt to changing demands.
• Proficiency with Microsoft Office Suite (Excel Word PowerPoint Outlook Teams).
• Experience with housing management or CRM systems (StarRez Dynamics etc.) preferred.
• Knowledge of residential life operations or student housing processes.
• Commitment to maintaining confidentiality and professionalism in all interactions.

Qualifications

Required:

• Bachelors degree or equivalent combination of education and experience.
• 12 years of administrative operations or customer service experience.

Preferred:

• Prior experience in housing student life or hospitality operations.
• Bilingual or multilingual proficiency.

Additional Requirements

• Must pass a background check and drug screening upon offer.
• Ability to work evenings weekends and holidays as needed during peak housing seasons.

Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

Dont meet every single requirement We are dedicated to building a diverse inclusive authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.