Customer Experience Senior Account Manager
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Job Location:
Buenos Aires - Argentina
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Us:
Oracle is a global leader in Technology Services Cloud Artificial Intelligence and Business Applications committed to innovation and excellence. We are seeking an accomplished Senior Key Account Manager and Technical Professional to join our team and manage client relationships.
Requirements:
Bachelors or Masters degree in Engineering Computer Science Business Management etc.
5 years of experience in key account management or technical leadership in a technology-driven environment.
Track record managing major enterprise accounts and delivering technical solutions.
Strong technical background in technology industry managing target accounts segment
Excellent communication negotiation and presentation skills.
Experience with cross-functional team leadership.
Ability to travel up to 25%domestically and internationally.
Fluent in English and Spanish
Responsibilities
Key Responsibilities:
Key Account Management: Build sustain and expand long-lasting relationships with strategic customers acting as their primary point of contact.
Sales Acumen: Experience in generating new sales opportunities and develop plan to advance until deal closure.
Strategic Planning: Develop and implement account strategies to drive growth manage risks and ensure client satisfaction.
Business Development: Identify new business opportunities within accounts collaborating with sales and product teams to craft compelling proposals and closedeals.
Project Oversight: Supervise the delivery and integration of complex technological solutions ensuring projects meet scope timeline and quality objectives.
Technical Leadership: Provide expert technical guidance on our products ensuring solutions are tailored to clients business and technical needs.
Stakeholder Engagement: Collaborate with internal stakeholders to align product development with client feedback and market trends.
Industry Insight: Stay informed on industry trends emerging technologies and competitor activity to provide proactive advice to clients and inform businessstrategy.
Reporting: Produce regular account reviews forecasts and status updates for senior management.
Responsibilities
Responsible for participating in customer engagements to collaboratively design and implement solutions. May work directly with customers to gather requirements develop architectures and translates business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration planning and customer education/training. Creates and distributes technical assets (white papers solution code blog posts and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.
Qualifications
Career Level - IC3
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- OEM
- Account Management
- Product Demos
- Microsoft Powerpoint
- Salesforce
- Relationship Management
- Sales Management
- Customer relationship management
- Enterprise Sales
- negotiation
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more
