Customer Service Representative
Share
Job Location:
Tallahassee, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Description
MetaRPO is excited to announce an opening for a Customer Service Representative to join our dedicated team in Tallahassee. This contract position is on-site providing a unique opportunity to engage directly with our clients and candidates within the dynamic staffing and recruiting industry.
As a Customer Service Representative you will play a vital role in delivering exceptional service to our clients and ensuring that their needs are met efficiently and effectively. Your contributions will help enhance client satisfaction and build long-lasting relationships making a significant impact on our companys success.
We offer a competitive salary which will be discussed during the interview process along with a collaborative work environment that encourages professional growth and development.
Responsibilities
- Respond promptly to customer inquiries and provide accurate information
- Assist clients with onboarding and application processes
- Manage and resolve client complaints in a professional manner
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve service processes
- Conduct follow-up communications to ensure customer satisfaction
- Provide feedback on customer service trends and areas for improvement
- Support marketing efforts by sharing customer insights and needs
Requirements
- High school diploma or equivalent; additional education is a plus
- 1 years of customer service experience
- Strong verbal and written communication skills
- Ability to handle difficult situations with professionalism and tact
- Proficiency in using customer service software and Microsoft Office Suite
- Excellent organizational and multitasking abilities
- Strong attention to detail and problem-solving skills
- Ability to work independently and as part of a team
Company Industry
IT Services and IT Consulting
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
