Systems Officer
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Job Summary
2 Month Contract With A Local Authority
Are you an experienced systems professional with strong attention to detail and a background in housing or financial systems
We are seeking a confident and organised Systems Officer Housing Systems (Civica Cx) to support the effective operation maintenance and development of our Housing Information Management System (Cx) and associated income processes.
This is a key operational role within the Communities & Homes service ensuring the accurate processing of housing income (circa 18m annually) maintaining system integrity and supporting colleagues across Housing Income Finance and IT.
Key Responsibilities
Manage daily Direct Debit and BACS processing (ARUDD ADDACS AUDDIS)
Upload and process daily and monthly Universal Credit files
Maintain reconciliation spreadsheets and investigate discrepancies
Monitor and clear suspense accounts
Liaise with Income Benefits and Finance teams to resolve payment queries
Support accurate processing of annual housing income (circa 18m)
Provide day-to-day administration of the housing management system (Cx)
Manage user accounts permissions and access controls
Monitor scheduled processes and resolve system failures
Support system upgrades testing and configuration updates
Work with IT and third-party suppliers to resolve technical issues
Maintain and support system interfaces between housing and corporate systems
Produce statutory and operational reports (CORE LAHS LADR NFI returns)
Support KPI and performance reporting requirements
Maintain and improve data quality and reporting accuracy
Assist with regulatory audit and compliance requirements
Support the annual rent review process within the system
Manage Direct Debit recalculations
Coordinate National Fraud Initiative data returns
Represent the service at supplier user groups where required
- Has experience administering housing income or financial systems
- Understands Direct Debit and BACS processing
- Has experience working with financial reconciliations
- Is analytical and comfortable investigating discrepancies
- Can manage competing deadlines and cyclical workloads
- Communicates clearly with both technical and operational colleagues
- Has strong Excel and reporting skills
- 37 Working Hours Per Week
- Bi-Weekly Payments
- Basic DBS is Required
Company Industry
IT Services and IT Consulting
Key Skills
- Environment
- Domestic
- Front Desk Reception
- Investment Banking
- Anesthesia
- Import & Export
