What are we looking for
An Assistant Security Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:
Organised and systematic approach to problem solving
Security industry experience in supervisory capacity
SIA trained and Licensed
Ability to listen and respond to demanding guest needs
Good leadership interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
Good grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in same or similar role
Certified First Aider
Firefighting qualification
IT proficiency
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
An Assistant Security Manager with Conrad Hotels and Resorts directs security personal and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.
What will I be doing
As an Assistant Security Manager you are responsible for directing and coordinating the activities of security personnel work with Department Heads to confirm all staff understands security procedures and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager would also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically you will be responsible for performing the following tasks to the highest standards:
Maintain good communication and work relationships in all areas of the hotel
Liaise with government and law enforcement agencies as necessary
Coordinate additional personnel for Conference and Banqueting functions
Organise patrolling of all boundary areas bedrooms offices storage areas public areas and function rooms
Assist the hotel in complying with Local Fire Safety Legislation
Assist the hotel with Local Safety Legislation to ensure compliance of the security department
Knowledge of the codes of practice for P.A.C.E.
Ensure tours are carried out for the purpose of fire prevention safe means of escape and security
Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
Direct and coordinate the activities of all security personnel engage in the implementation of safety and security procedures for the department and provide assistance and advice to other departments in relation to security
Prepare incident reports and ensure all allegations are properly followed up
Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
Plan deliver and facilitate regular staff awareness training
Be fully conversant of company terrorist procedures and convey to staff
Be fully conversant with hotel Fire and Emergency procedures
Responsible for management of key control within all departments
Comply with the Hilton Team Members Handbook and all Hotel policies and procedures.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Carry out other reasonable duties and responsibilities as assigned.
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.