Product Operations Analyst

Role Overview

The Product Operations Analyst plays a crucial role in enabling efficient data-driven product delivery. This position focuses on providing delivery insights automating reporting and enhancing operational transparency across product teams. The analyst collaborates with stakeholders from Product Engineering and Delivery to ensure that metrics tools analytics and agile processes scale effectively. This collaboration supports informed decision-making throughout the entire product lifecycle.

Key Responsibilities 

Delivery Metrics & Insights

• Collect analyze and interpret delivery metrics to track performance outcomes and trends across product teams.
• Provide insights and recommendations that improve delivery predictability transparency and operational decision-making.
• Produce analytics on release performance throughput flow efficiency capacity and agile health.

Automation & Reporting Enablement

• Automate manual reporting document generation and release communications using AI Jira APIs and Power BI.
• Design and maintain dashboards and reports for teams Product Owners and leadership.
• Ensure reporting and analytics comply with internal governance audit and external standards.

Jira Administration & Agile Support

• Own core Jira administration including users permissions project configuration issue types workflows fields and automations.
• Configure and optimize Scrum and Kanban boards using JQL filters swimlanes columns and quick filters.
• Support consistent agile practices across teams including backlog structure sprint setup estimation and Kanban flow.

Tooling AI & Platform Governance

• Evaluate and implement Atlassian Marketplace applications and AI-enabled capabilities (e.g. Smart JQL AI-assisted issue creation Rovo agents
• Support tooling integrations migrations and upgrades.
• Establish and maintain standards for Jira configuration documentation and platform health.
• Monitor Jira performance scalability and reliability in enterprise environments.

Qualifications :

Required Skills & Qualifications

• Experience analyzing delivery operational or product performance data.
• Hands-on experience administering Jira in Scrum and Kanban environments.
• Proficiency with JQL dashboards workflows automations and board configuration.
• Experience building reports and dashboards using Power BI and Jira APIs/connectors.
• Working knowledge of agile metrics (velocity cycle time lead time throughput WIP).
• Strong collaboration and communication skills with the ability to translate data into actionable insights.

Nice to Have-to-Have

• Experience with Atlassian Intelligence Rovo or other AI-driven productivity tools.
• Experience evaluating Atlassian Marketplace add-ons.
• Background in product operations or enterprise-scale agile environments.
• Exposure to regulatory audit or compliance reporting requirements.

#LI-YG1

Additional Information :

What does IntegriChain have to offer

• Mission driven: Work with the purpose of helping to improve patients lives! 
• Excellent and affordable medical benefits non-medical perks including Flexible Paid Time Off 401(k) Plan with a Company Match to prepare for your future Parental Leave Student Loan Reimbursement and much more!
• Robust Learning & Development opportunities including over 700 development courses free to all employees.

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation.

Remote Work :

No

Employment Type :

Full-time