Digital Workplace Administrator

Arηs Group Part of Accenture is looking for a Digital Workplace Administrator for one of its clients at the EU Institutions in Brussels.

Context

The role operates within a complex enterprise IT environment supporting IT infrastructure Microsoft 365 services cloud platforms and digital workplace tools. It acts as a key interface between business units end users and central IT (Client and external providers) ensuring secure reliable and efficient IT services while contributing to continuous improvement initiatives.

Role & Responsibilities

• Administer and support IT infrastructure components including servers operating systems networks virtualization backups and monitoring tools.
• Manage Active Directory environments (domains GPOs OUs security and LDAP groups) and restricted access pools.
• Coordinate infrastructure application updates vulnerability remediation and maintenance activities with client IT teams.
• Administer Microsoft 365 services including SharePoint Online (Site Collection Administration) Teams governance permissions and new ways of working.
• Act as advisor trainer and coach for end users on M365 features permissions privacy and collaboration practices.
• Support cloud environments (AWS Azure M365) including account management security policies cost control and incident handling.
• Manage service requests assets access rights and chargeback processes via ServiceNow and related DWP/IRM tools.
• Monitor systems troubleshoot incidents document procedures and produce technical reports.
• Participate in regular coordination meetings with IT stakeholders and contribute to ongoing improvement projects.

Qualifications :

Your Profile

• Strong analytical and problem-solving mindset.
• Ability to communicate clearly with technical and non-technical stakeholders.
• Customer- and service-oriented approach.
• Strong organizational and coordination skills.
• Ability to work autonomously while collaborating effectively in cross-functional teams.
• Proactive attitude toward continuous improvement and learning.
• Reliability discretion and respect for security and compliance requirements.

Technical Skills

• Operating systems: Windows Server () Linux.
• Networking: TCP/IP DNS DHCP VPN.
• Active Directory: domains GPOs OUs security/LDAP groups.
• Scripting: basic PowerShell and Bash.
• Infrastructure operations: system installation patching backups disaster recovery monitoring troubleshooting.
• Cybersecurity fundamentals: firewalls antivirus access control vulnerability management.
• Virtualization: VMware HyperV (optional).
• Databases: SQL fundamentals.
• Cloud & platforms: Microsoft 365 SharePoint Online Teams Azure AWS (EC2 S3 RDS IAM).
• Enterprise tools: ServiceNow JASSPR MOSAIC iCOCO Dynatrace GOVIS2 OMS.
• Application servers and middleware: WebLogic Tomcat.
• Documentation technical reporting and cost/billing followup.

Additional Information :

WHATS IN IT FOR YOU

• We value your contribution which is why we offer a competitive and attractive salary package.
• Your wellbeing is our priority from day one you are covered by a comprehensive health insurance plan.
• Benefit from a convenient meal allowance provided through a ticket restaurant card.
• Take part in impactful projects that make a difference at both the national and European level.
• Continue to grow with us through in-house training sessions and a wide range of online learning opportunities.
• Join a collaborative culture where we regularly celebrate achievements and milestones together.

Remote Work :

No

Employment Type :

Full-time