Housekeeper British Airways Arrivals Lounge Terminal 5

London - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

To clean as appropriate all surfaces furnishings and fittings using the specified equipment and cleaning products.

To maintain sufficient supplies of cleaning materials and consumables relevant to the working area and ensure that they are stored safely and securely at all times.

To use maintain and ensure the safe storage of cleaning equipment and to report defects to the appropriate person.

To provide a friendly efficient and hygienic service to all customers.

Set up tables chairs and other lounge furniture and arrange them appropriately.

Clean and sanitize toilet cubicles showers tables counters and service areas regularly.

Communicate effectively with team members to ensure smooth operations.

Maintain a positive work environment by fostering teamwork and cooperation

Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.

Adhering to dress code policies. Demonstrate excellence.

Adhere to health & safety and hygiene regulations to maintain a safe environment.

Follow proper hand hygiene procedures and maintain personal cleanliness.

To treat your team members as you would expect to be treated.

To co-operate with all team members and undertake duties in the cleaning areas as requested to ensure an efficient and effective service is delivered at all times

To assist and share knowledge and experience with team members as required

To report any accidents or near misses to your Supervisor as soon as they occur

To ensure compliance with all instructions relating to the use and storage of materials/equipment necessary for cleaning tasks.

To complete training courses as required.

To rigorously follow the location cleaning schedules.

Qualifications :

Previous experience in a similar role preferably in a hotel or busy setting.

Excellent communication and interpersonal skills.

Strong attention to detail and ability to multitask in a fast-paced environment.

Friendly and approachable demeanor with a genuine desire to provide exceptional customer service.

Ability to work well under pressure and handle customer complaints effectively.

GCSE education or above

Excellent organisational and time management skills with the ability to multitask and prioritise tasks in a fast-paced environment.

Ability to work independently as well as part of a team demonstrating a cooperative and positive attitude.

Willingness to learn and progress

Be honest and trustworthy

Team player

Respectful

Flexible and adaptable to change

Possess cultural awareness and sensitivity

Demonstrates sound work ethics

Ability to remain tactful calm and persuasive in controversial and/or confrontational situations

Additional Information :

For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.

Join us and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

Remote Work :

Employment Type :

Full-time

To clean as appropriate all surfaces furnishings and fittings using the specified equipment and cleaning products.To maintain sufficient supplies of cleaning materials and consumables relevant to the working area and ensure that they are stored safely and securely at all times.To use maintain and en...